Senior Business Analyst

Opencast | B Corp™; Newcastle upon Tyne; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

7% Pension

Share options

Discretionary bonus

25 days holiday

Life happens days

Wellbeing support

Professional development

Volunteering opportunities

Job summary

Opencast is a growing technology consultancy that creates user-centred solutions with purpose. We’re seeking a Senior Consultant Business Analyst to bring depth from large, complex organisations and deliver meaningful client solutions.

You’ll collaborate in multi-disciplinary teams, translate stakeholder needs into clear requirements, and uphold Opencast's high standards, including security and information risk policies across government, NHS, and private sector work.

Qualifications

• Proven experience in business analysis within large, complex organisations.
• Ability to facilitate workshops and requirements sessions with diverse teams.
• Experience working on government/public sector projects is highly desirable.

Responsibilities

• Translate client needs into clear, actionable requirements.
• Collaborate in multi-disciplinary teams with product managers, developers and researchers.
• Ensure all work aligns with Opencast’s standards and client requirements.

Skills

Stakeholder management

Requirements elicitation

Business process analysis

GOV.UK Service Standards

Multi-disciplinary collaboration

Travel willingness

Job description

Are you looking to make a positive impact in your work? Do you want to work in an environment where you can grow, while solving problems to help improve government, healthcare and private sector services?

If so, Opencast could be the place for you. We’re a growing technology consultancy that creates user‑centred solutions with purpose.

The role

As a Business Analyst (Senior Consultant), you’ll bring a depth of experience and expertise from working in large, complex organisations.

You’ll collaborate in multi‑disciplinary teams with product managers, software developers, user researchers, designers and other specialists to tackle interesting problems and deliver meaningful solutions for clients.

You’ll build strong relationships with client stakeholders, understanding their needs and translating them into clear, actionable requirements.

You’ll also ensure that all work meets Opencast’s high standards, including quality, environmental and information security policies, as well as any applicable client requirements and standards.

Requirements

This role involves weekly on-site working. Applicants should be able to travel, as part of their daily commute, to client sites in one of the following locations: Newcastle, Leeds or Manchester.

We’re looking for people who value in-person collaboration, enjoy building strong relationships, and are passionate about delivering solutions that make a real difference for our clients.

Due to the nature of this role, you must either hold active Security Check (SC) clearance or be eligible and willing to undergo the clearance process.

SC clearance is granted in line with UK Government security vetting requirements. Typically, applicants must have UK citizenship and have lived continuously in the UK for at least the past five years, with no single absence exceeding 28 consecutive days. Nationality and immigration status may also be considered as part of the vetting process. We are unable to progress applications from candidates who do not meet these requirements.

With a significant proportion of our client base in the public sector, we are particularly interested in candidates with experience working in central or local government and/or the NHS.

Experience working to the GOV.UK Service Standards, including passing service standard assessments at different stages is highly desirable. If you have this experience, please demonstrate this on your CV to discuss at interview.

Essential consulting skills

In addition to business analysis skills, there are essential core skills you’ll need to be an Opencast consultant. You’ll need to demonstrate how you:

• Contribute to improving ways of working and driving continuous improvements within your teams.
• Share knowledge and best practice with fellow business analysts and other disciplines, including proactively engaging in client and Opencast communities of practice.
• Positively challenge decisions or solutions you don’t agree with, striving for the best client outcomes.
• Create lasting value in the projects you work on, ensuring a user‑centric, sustainable approach.
• Engage with Opencast in a meaningful way, supporting the growth of your practice and wider capability.
• Support Opencasts growth plans, by providing case studies and updates into the relevant forums of your project work.
• Support other team members to help them overcome their own challenges, providing coaching and/or mentoring support.
• Proactively pursue feedback to improve your own work and behaviours and driving a culture of continuous improvement in your team.
• Contribute to the commercial needs of Opencast, including supporting new business pursuits with business analysis knowledge.

What we offer

• A competitive package including a 7% employer pension contribution, share options, and a discretionary bonus.
• You’ll also benefit from 25 days’ holiday and access to 3 annual "life happens" days to support unexpected situations.
• We provide wellbeing support, ongoing professional development, volunteering opportunities, and the chance to be part of a genuinely supportive team.

Where you’ll work

This role requires regular on-site attendance at our HQ, hub offices, and client sites, as well as the ability to work from home. Applicants must be able to travel to offices and client sites across the UK as part of their normal working arrangements, as travel is essential for fulfilling the responsibilities of the role.

We include you

We welcome candidates from all identities, attributes, ways of thinking and backgrounds to thrive in a career at Opencast. Our aim is for the diversity of our people to be reflected in the solutions we deliver, to help create a fairer society for all.

Interview

Interviews will be conducted via Microsoft Teams. We’re happy to make adjustments to support your needs.

Want to know more?

Visit our website or email [e-mail]