Senior Business Analyst

Sopra Steria Group; Milton Keynes; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

Sopra Steria Group is seeking a Senior Business Analyst to support the MJDI Application within the Defence sector. The role involves guiding support teams, assessing incident impacts, and ensuring compliance with service level agreements. Candidates should possess in-depth knowledge of the MJDI system and have the ability to secure SC clearance. Flexible hybrid working arrangements are available.

Qualifications

• In-depth knowledge of the MJDI Application required.
• ITIL v4 Foundation Certificate is necessary.
• Holds or is willing to obtain UK SC clearance.

Responsibilities

• Ensure timely progression of Incidents and completion of Problem Impact Assessments.
• Liaison with Application Developers and Incident Managers.
• Conduct reviews of specifications relating to system enhancements.

Skills

Knowledge of MJDI Application

ITIL v4 Foundation Certificate

Working knowledge of MJDI data structure

Broad security knowledge

Working knowledge of MS Office Applications

Tools

Reporting tools (e.g., IBM Cognos)

Job description

We are seeking a SeniorBusiness Analyst to join our team who will investigate and progress MJDI Application related incidents within the Defence sector.

You will also provide guidance andassistance to Support, Development and Test Teams in the progression ofcorrective and adaptive application changes. Additionally, you will beresponsible for the timely completion of problem record impact assessments.

You will be working on a programme thatsupports a tri-service (Air, Management of the Joint Deployed Inventory (MJDI)is a programme that supports a tri-service (Air, Land and Sea) stock managementsystem for the UK Ministry of Defence. Knowledge of Oracle technologies Database, Formsand Reports is required, previous experience within the military could also beadvantageous.

This role is a flexible hybrid role, withtravel to the office in Milton Keynes as required. Candidates must be willing and eligible toachieve SC clearance, if not already holding clearance.

The service runs from 7am-7pm, thereforestaggered working hours will be required.

What you will be doing:

• Ensuretimely progression of Incidents.
• Timelycompletion of Problem Impact Assessments.
• Liaisonwith Application Developers relating to incident resolution or progressionof problem solutions.
• Liaisonwith Incident and Problem Managers to ensure that no SLA breaches occur.
• Participationin internal and external progress meetings that Service Managementrequires.
• Conductreviews of functional and design specifications to ensure businessintegrity, related to system enhancements and software fixes.
• Maintenanceof Functional Specifications and User Manuals/Guides

What you will bring:

• In depth knowledge of the MJDI Application
• ITIL v4 Foundation Certificate
• Working knowledge of MJDI data structure.
• Holding UK SC clearance

It would be great if you had:

• Use of reporting tools e.g. IBM Cognos
• Broad security knowledge and skills, covering security risk assessment, business impact assessment and mitigation strategies.
• Eligibility for UK SC Clearance
• Understanding of, and experience, working in the Military customer environment.
• Understanding of the commercial implications of quality.
• Working knowledge of MS Office Applications

Security Clearance Level: ideally holding liveSC, or willing to obtain live SC

Referral Bonus: £1500

Salary offered will be in line with experience anddevelopment needs

Although this role is advertised as full-time, webelieve that flexibility at work can promote work/life balance, increase yourmotivation, reduce stress and improves performance and productivity. We supportdifferent ways of working and can offer a range of flexible workingarrangements. So, if you’re interested and need to work flexibly, we encourageyou to apply and talk to us about what might be possible.

Loved reading about this job and want to know more aboutADS?

Sopra Steria’s Aerospace, Defence and Security businessdesigns, develops and deploys digital solutions to Central Government clients.The work we do makes a real difference to the client’s goal of NationalSecurity, and we operate in a unique and privileged environment. We are giventime for professional development activities, and we coach and mentor ourcolleagues, sharing knowledge and learning from each other. We foster a culturein which employees feel valued and supported and have pride in their work forthe customer, delivering outstanding rates of customer satisfaction in the UK’smost complex safety- and security-critical markets.