Senior Business Analyst

Quickline Communications; Hull and East Yorkshire; On-site; GBP 40,000 - 60,000; Full time

Job summary

A broadband provider in Hull is seeking a Senior Business Analyst to drive transformation initiatives. The successful candidate will work on implementing a Salesforce platform and collaborate with various stakeholders to enhance business processes. Ideal for someone with proven expertise and strong leadership skills in an IT environment.

Benefits

Pension - 5% employer / 5% employee contribution

WPA Health Scheme

25 days annual leave + bank holidays

High Street Shopping Discount Scheme

Free Parking on site

Social Events - Summer and End of Year parties

Qualifications

• Proven experience as a Senior Business Analyst, particularly within IT focused teams.
• Strong knowledge of the Salesforce ecosystem with hands-on project experience.
• Confident producing and executing system and user test plans.

Responsibilities

• Collaborate with stakeholders across departments to understand business objectives.
• Define and document business processes, ensuring efficiency.
• Lead representation of IT function on major projects.

Skills

Stakeholder Management

Salesforce Ecosystem

Process Mapping

AGILE Methodologies

Leadership

Job description

Location: Willerby
Earnings: Competitive

Senior Business Analyst

We're Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online. So, we're on a mission to provide just that. Lightning fast, reliable broadband that reaches the places other providers leave behind.

Our mission relies on a team full of inspiring people, and we're looking for a Senior Business Analyst to drive transformation across the business.

Could that be you? If transformation projects get you out of bed in the morning and effective stakeholder management puts a genuine smile on your face, then we would love to find out more about you.

Here's why you'll love this role...

• Collaborate with stakeholders across departments to understand business objectives and translate them into clear, actionable plans.
• Define and document business processes, ensuring they are robust, efficient, and aligned with strategic goals.
• Act as the lead Senior Business Analyst representing the IT function on major projects and digital initiatives.
• Play a key role in our transformation journey, particularly in the end to-end implementation of a Salesforce platform.
• Analyse KPIs and data insights to identify areas for continuous improvement.
• Support project delivery by gathering requirements and creating high quality documentation including user stories, functional specs, and acceptance criteria.

Here's why you'll be great in this role...

• Proven experience as a Senior Business Analyst, particularly within IT focused teams.
• Strong knowledge of the Salesforce ecosystem with hands on project experience.
• Confident producing and executing system and user test plans.
• Demonstrated leadership experience or managing small teams.
• Skilled in process mapping and documentation.
• Familiarity with AGILE methodologies and working in agile delivery environments.

The benefits...

• Pension - 5% employer / 5% employee contribution.
• WPA Health Scheme - Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, NHS parking claim back, EAP, 24/7 remote GP service, member discounts.
• 25 days annual leave + bank holidays, your birthday, house move and wedding day off.
• Option to buy up to 3 additional days annual leave
• High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc.
• Free Parking on site.
• Regular 'Lunch & Learns' and company wide 'Elevenses' meets to discuss company direction.
• Social Events - Summer and End of Year parties etc.
• Thank Q Awards - Monthly £50 winner, yearly £500 winner.

Please note: You must have the right to work in the UK in order to be successfully appointed to this role