Senior Business Analyst

Computacenter; Hatfield; On-site; GBP 55,000 - 75,000; Full time

Job summary

Computacenter is seeking a Senior Business Analyst in Hatfield, United Kingdom to capture high-quality process flows and requirements aligned to business goals. You will work with internal Group IS and business stakeholders to define high-level requirements, processes and user stories while identifying pain points in existing processes.

The role focuses on elicitation, validation and delivering documentation, use cases, and process flows to enable sustainable improvements across large,

Qualifications

• Senior business analyst with experience delivering enhancements and process improvements in medium to large companies.
• Strong stakeholder management and organisational skills.
• Proven ability to elicit requirements and translate them into clear processes.

Responsibilities

• Capture high-quality process flows and requirements aligned to business goals.
• Define high-level requirements, processes, and user stories with stakeholders.
• Perform GAP analysis on processes and requirements.
• Collaborate across IS and business teams across countries.
• Produce clear requirement documents and use cases.

Skills

Senior Business Analyst

Requirements elicitation

Stakeholder management

Process improvement

Job description

Working collaboratively with a range of stakeholders to ensure that requirements and processes are accurately captured, validated and well understood, aligning these to business goals and departmental goals, enabling the business strategy and long‑term plans. Your high-quality analysis and documentation will support the business in making informed decisions, supporting GIS in delivering excellence in technology that drives exceptional outcomes, value and experiences

What you’ll

• do
  As a Senior Business Analyst, you will be working on high profile, complex projects capturing high-quality process flows, requirements for a variety of engagement typ
• es.Working with a range of stakeholders both internally within Group IS and across the business to define high-level requirements, processes, user stories and identifying pain points of existing process
• es.Responsible for requirement elicitation and validation on a variety of diverse, complex and high-profile engagemen
• ts.Identifying and addressing the root causes leading to more sustainable and long-term improvemen
• ts.Write high quality requirement documents, use cases and produce clear process flow documen
• ts.Performing GAP Analysis on processes and requiremen
• ts.Foster collaboration and trust by providing clear communication, consistency and reliable resul
• ts.Adopt best practices and frameworks supporting our strategic tools and standar
• ds.Utilizing a range of Tools and Methodologi
• es.Working with the internal/external teams to review solutions and to hand over requirement specifications for the delivery pha
• se.Comply with both internal and external standards such as security, legislation, and best practi
• ce.Cross functional and cross-country team collaboration with a wide range of stakeholde
• rs.Strategic Alignment – keeping the future in mi
• nd.Identifying opportunities and solutions that align to company objectiv
• es.Promote a culture of continuous improvement, delivering value for the Compa
• ny.Provide consultancy to stakeholders and team in knowledge are

What you’ll

• kills
  Experienced senior business analyst, delivering enhancements and process improvements in medium to large companies (5+
• years)Highly motivated and organised with a systematic app
• roach.Have a high level of emotional intelligence, supporting stakeholders in making informed business deci
• sions.Excellent time management and organisational skills; capable of managing multiple pro
• jects.Excellent communication skills, with the capacity to interact and coordinate efficiently with diverse and senior stakeho
• lders.Have an inquisitive attitude and a friendly open app
• roach.Able to see the bigger picture while understanding and managing complex require
• ments.Strong critical thinking skills; effectively translate business and technical require
• ments.Ability to piece together information from multiple sources, processes, and sy
• stems.Proficient in writing high-quality requirement documents, use cases, and clear process
• flows.Experience in designing business processes, perform requirements analysis and running work
• shops.Capable of driving and influencing others in both IS and business to meet dead
• lines.Developed best practice processes and proce
• dures.Experience of developing best practice processes and proce
• dures.

Highly De

• sirable
  Experience of working on large projects across multiple countries and ti