Senior Business Analyst

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Senior Business Analyst
Hybrid - Swindon or London
Up to £70,000 + Bonus

Objective of the function/role

Part of a fast-moving environment where key objectives include:

• We are seeking a highly motivated and detail-oriented Transaction Monitoring, Fraud, and Screening Business Analyst within Payments experience to join our team.
• Collaborating with Engineering, Product Managers, Subject Matter Experts and Business stakeholders to gain a full understanding of the business requirements, while ensuring the business context is captured.
• Performing Compliance (Screening & Monitoring) GAP analysis on requirements and understanding the impact to existing systems and the business.
• Support the analysis, documentation and implementation of the functional & non-functional requirements in sufficient detail for development and QA teams to produce the item.
• Supporting the delivery of any materials required to aid training and communication of new and existing solutions.
• Ensuring payment regulatory compliance and internal risk controls are factored into requirements working with the relevant departments.

Accountable to

Product Manager - Compliance

Key Working relationships

Internal/External

• Multi-disciplined Product domain teams
• Subject Matter Expert in Compliance (Screening & Monitoring)
• Bridge between the business and the technical realms
• Internal teams (Finance, Compliance & Risk, Legal, Operations, Engineering)

Key Result Areas

• Improve capture of clear & concise Compliance (Screening & Monitoring) requirements and ensure the value is captured so they can be prioritized.
• Meet the wider needs of clients to facilitate the move away from the legacy platform to the new micro-service & cloud-based architecture.
• Non-functional aspects are considered and captured so they can be measured. Key aspects for a payment's platform are robustness (high availability), performant, operationally supportable, secure and scalable.
• Key metrics are identified with the product manager and form part of the requirements.
• Driving continuous improvements across the product domains.

Responsibilities

• Enhancing the organization's compliance framework by focusing on screening and monitoring. This position requires a strong analytical mindset, a thorough understanding of compliance regulations and the ability to translate complex compliance requirements into effective business processes.
• Collaborating with Subject Matter Experts, Product Managers and Business Stakeholders to analyse:
  • New features
  • Fixing or optimising existing elements
  • Operational improvements including security, monitoring and visibility into the health and behaviour of the domain.
  • Understand business cases and be able to arbitrate between requests, challenging requests where appropriate with relevant data.
• Assisting Product Managers in prioritizing of workstreams.
• Analyse and capturing both internal and external requirements and documenting them in a clear and concise manner.
• Propose and agree solutions based on best practice and adhering to the rules and regulations of all countries involved.
• Evaluating business and technical solution proposals and designs to ensure they meet the business requirements.
• Identify the potential impacts of changes to the existing systems, organisation, its partners and clients.
• Employ structured business analysis techniques when problem solving and eliciting requirements.
• Facilitate workshops and product walkthroughs with Clients and Business stakeholders.
• Refining user stories with the Product Manager, Business stakeholders, engineering and wider Business Analyst team.
• Collaborating with Test/QA team to ensure test scripts are in line with acceptance criteria of user stories.
• Produce supporting documentation around processes, static content to support API/Integration documentation, internal or external as required.
• Collaborating with IT development team both onshore and offshore to maximise value of end products, features and solutions.
• Build and maintain relationships with new and current stakeholders across the organization, IT Development and 3rd Parties.

Skills & Behaviours

Core skills & behaviours

• Extensive Business Analyst experience in compliance for a payments, banking or financial services organisation.
• Strong knowledge of compliance regulations (e.g., AML, KYC & Fraud).
• Familiarity with payment processing systems and technologies.
• Quick learner within a fast-paced environment.
• Strong analytical and problem-solving skill set.
• Strong communication skills both written and verbal with ability to liaise with all levels and areas of the business.
• Strong negotiation skills aiding delivery of MVP.
• Ability to capture requirements and solutions and document them in a clear and concise manner with supporting diagrams.
• Results orientated, focused on delivering solutions with a high level of accuracy.
• Ability to work on multiple workstreams simultaneously.
• Highly organised, self-motivated with ability to work independently with a sense of ownership and responsibility.
• Ability to work with national and international external clients and 3rd parties in a customer facing business.
• Experience interacting with development teams both onshore & offshore on a day-to-day basis in an Agile environment.

Advantageous skills include:

• SQL to retrieve data from databases.
• Fundamentals of software development lifecycles.
• Spanish, Portuguese or French speaking.
• Story writing in BDD.
• Experience working within an agile environment.
• System integration concepts such as REST APIs, webhooks etc.
• Project tools like JIRA, visualisation tools like PowerPoint, Visio or similar.

Additional Information

Depending on the project assigned, the role will potentially involve meeting clients/3rd parties requiring occasional travel to either UK, Europe (potentially over 2-3 days), International (exceptional, but can be 3-5 days in duration).

Why Edenred PayTech?

We are a subsidiary of the Edenred group and leaders in prepaid solutions including banking, virtual cards, debit, credit, and prepaid processing.

As an Edenred PayTech employee you will get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and innovative business.

What you will get:

• 25 days annual leave plus Bank Holidays.
• Hybrid working environment with a 3 days per week in the office.
• Income protection.
• Life insurance (4x salary).
• Wellbeing Employee Assistance Program (extended access to family members).
• Employee discount shopping platform.
• Digital learning platform.
• Complimentary fruit and other 'in office' snacks & refreshments.
• Volunteering programme.
• Social events.
• Pension Scheme - employer 6% with minimum employee contribution 3%.
• Discretionary bonus scheme based on company and personal performance.
• Holiday trading scheme (buy or sell up to 5 days).
• Medical & international travel cover (leisure and action sports).
• Monthly gym allowance.
• Employee referral bonus scheme.
• Season ticket loan.
• Cycle to Work scheme.

Diversity:

Edenred PayTech are proud to be an equal opportunity employer. We will not discriminate against any applicant or employee based on age, race, colour, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information, or any other basis prohibited by applicable country or local law.

Apply now and Vibe with Us!