Senior Business Analyst

JR United Kingdom; Dunfermline; Hybrid; GBP 70,000 - 85,000; Full time

Job summary

Une organisation du secteur public recherche un Senior Business Analyst pour un contrat initial de 6 mois. Le candidat idéal collaborera avec des équipes internas et des fournisseurs numériques pour améliorer le service client tout en participant à la transition des processus. Ce rôle hybride implique à la fois le travail à domicile et au bureau, avec un taux journalier compétitif de 435,64 £.

Qualifications

• Connaissance des outils et méthodologies appropriés.
• Expérience en analyse des affaires complexe.
• Compétences en gestion des parties prenantes et en test de processus.

Responsibilities

• Maintenir une trace des décisions et des opportunités d'amélioration.
• Collaborer avec des équipes de changement commercial pour optimiser les processus.
• Participer à la création de modèles commerciaux et de tests.

Skills

Stakeholder relationship management

Business process testing

Agile methodologies

Requirements definition

Innovation

Education

Formal qualification with IIBA or similar

Job description

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Venesky-Brown’s client, a public sector organisation in Edinburgh / Glasgow, is currently looking to recruit a Senior Business Analyst for an initial 6 month contract with potential to extend on a rate of £435.64/day (Outside IR35). This role will be a hybrid of working at home and in the office.

Responsibilities:

- Maintaining an audit trail of decisions, assumptions and outstanding questions

- Assist in the identification, evaluation and tracking of business benefits

- Collaborate with colleagues to inform key transition points and roadmap outcomes

- Identify new process and customer opportunities

- Support business leaders in both their tactical and strategic work to deliver solutions that work for customers and the organisation Requirement for business analyst services

- Collaborate with our business change teams to identify and help remove issues that may hinder the adoption of new processes or ways of working

- Support, participate and engage with digital suppliers

- Actively participate in the Business Analysis practice sharing best practice techniques and domain progress

- Support junior staff with their development and upskilling.

- Work with our communication and organisational design professionals to assist in helping to reduce the impact of change

- Be confident in engaging stakeholders and working with established governance forums such as the technical design authority

- Collaborate with Business Analysts from other domains, when required, on overlapping deliveries.

- Act as Product Owner by proxy

- Support any secondary activities as requested by the Lead Business Analyst.

- Agile working: You can identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomes. You know how to help the team to decide the best approach. You can help teams to manage and visualise outcomes, prioritise work and work to agreed minimum viable product (MVP), print and scope.

- Business analysis: You can take responsibility for investigative work into problems and opportunities in existing and new services. You know how to drive the analysis and collection of information to create recommendations for service improvements. You can analyse large amounts of complex information and use it to produce solutions.

- Business improvement process: You know how to analyse current services and processes and can identify and implement opportunities to optimise these. You can help to evaluate and establish requirements using relevant techniques such as gap analysis.

- Business modelling: You can model more advanced and complex situations across more than one business function or programme. You know how to gather insight from senior stakeholders and communicate modelling results clearly to them.

- Business process testing: You can take responsibility for the creation of test cases. You can create traceability records, from test cases back to requirements.

- Digital perspective: You have the ability to apply a digital understanding to your work. You can identify and implement solutions for assisted digital.

- Enterprise and business architecture: You can contribute to the creation and maintenance of the target operating model and identify the impact on operational service.

- Innovation: You can lead others to innovate in their work as well as enabling them to innovate on their own.

- Methods and tools: You know how to ensure that teams are using the right tools and methodologies and promote their use.

- Requirements definition and management: You can facilitate the setting of business priorities for change initiatives of high complexity. You know how to lead on requirements analysis and take responsibility for the investigation and implementation of changes to programme scope.

- Stakeholder relationship management: You can influence stakeholders and manage relationships effectively. You know how to build long-term strategic relationships and communicate clearly and regularly with stakeholders.

- Testing (business analysis): You can define test condition requirements. You know how to work according to test plans to design, interpret and execute them. You can highlight reports and risks and analyse results based on tests and activities.

- User focus: You know how to collaborate with user researchers and can represent users internally. You understand the difference between user needs and the desires of the user. You can champion user research to focus on all users. You can prioritise and define approaches to understand the user story, guiding others in doing so. You can offer recommendations on the best tools and methods to be used.

- Knowledge of organisational design in transition

- Understanding of how content creation, such as process maps and personas, supports the change lifecycle

- Background in lean UX, six-sigma, system thinking approaches or similar

- Formal qualification with IIBA or similar body

If you would like to hear more about this opportunity please get in touch.