Senior Business Analyst

Rentokil Initial Group; Crawley; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading service provider in Crawley is seeking a Senior Business Analyst to lead complex projects and influence strategic direction. You will leverage your expertise to develop innovative solutions while mentoring others. The ideal candidate has over 5 years of experience, strong communication and leadership skills, and a thorough understanding of business analysis principles across multiple domains. This role offers a competitive salary, hybrid working, and a robust benefits package.

Benefits

Competitive salary and bonus scheme

Hybrid working

Employee Assistance Programme

Healthcare

Free parking

23 days holiday, plus 8 bank holidays

Qualifications

• Proven ability to lead complex projects across multiple teams.
• Experience mentoring a group of Business Analysts.
• Deep understanding of business analysis across multiple domains.

Responsibilities

• Act as a liaison between client and technical groups.
• Lead analysis teams on large projects.
• Develop and maintain relationships to manage expectations.

Skills

Business analysis principles

Agile methodologies

Leadership and coaching

Communication skills

Change management

Education

5+ years as Senior Business Analyst

Job description

The Senior Business Analyst will act as a subject matter expert, leveraging your advanced knowledge to lead complex projects, influence strategic direction, and drive innovative business and technology solutions while mentoring others and representing the organisation.

Responsibilities of the Senior Business Analyst:
• Through self-directed activities act as a liaison between client and technical groups, using superior communication skills to elicit, document, analyse and validate requirements.
• Apply industry-specific expertise to recommend and coordinate the development, enhancement, and maintenance of a client's business systems, processes, and products using high-maturity methods, processes and tools.
• Combine industry expertise with a thorough understanding of IT to develop innovative business solutions.
• Influence the strategic direction of clients.
• Lead analysis teams on large projects.
• Lead requirements management and change management processes.
• Direct development of visualisation, and user experience elements of solution design.
• Develop and maintain internal and external relationships to manage scope, schedule, budgets and expectations.
• Lead business studies and present results to senior management.
• Coordinate and participate in proposals, feasibility studies and new business development activities.
• Leverage industry knowledge and client relationships to assess the business implications of the application of technology to the current and future business environment and to identify new business opportunities.

Requirements

Education and experience:
• 5+ years of experience as a Senior Business Analyst, with a proven ability to lead complex projects and strategy across multiple teams.
• Experience leading and mentoring a group of Business Analysts.

Knowledge and skills:
• Acts as an expert providing direction and guidance to process improvements and establishing policies
• Frequently represents the organisation to external users/clients
• Deep understanding of business analysis principles and practices across multiple domains
• Extensive knowledge of Agile frameworks and scaling methodologies
• Strong understanding of organisational dynamics and change management
• Knowledge of product portfolio management and strategic roadmap planning
• Exceptional leadership, coaching, and mentoring skills
• Mentoring and guidance to lower level employees
• Strong communication, collaboration, and conflict resolution skills
• Ability to drive cross-team alignment and resolve dependencies
• Ability to influence product strategy and decision-making at the organizational level

Benefits

• Competitive salary and bonus scheme
• Hybrid working
• Rentokil Initial Reward Scheme
• 23 days holiday, plus 8 bank holidays
• Employee Assistance Programme
• Death in service benefit
• Healthcare
• Free parking

At Rentokil Initial, our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer, actively encouraging applications from individuals from all walks of life. Our belief is that everyone irrespective of age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs, has the potential to thrive and contribute.

We embrace the differences that make each of our colleagues unique, fostering an inclusive environment where everyone can be their authentic selves and feel a sense of belonging. To ensure that your journey with us is accessible if you have any individual requirements we invite you to communicate any specific needs or preferences you may have during any stage of the recruitment process. Our team is available to support you; feel free to reach out to ([e-mail]) if you need anything

Be Yourself in Your Application! At Rentokil Initial, we value innovation, but we want to see the real you! While AI can help with structure and grammar, make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out.