Senior Brand & Customer Manager

bioM?rieux BV; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global leader in women's health is seeking a Senior Brand & Customer Manager in London. This role involves optimizing the contraception portfolio and leading marketing initiatives to enhance engagement across multiple channels. Ideal candidates will possess extensive experience in pharmaceutical marketing and the ability to drive cross-functional collaboration.

Qualifications

• Extensive experience in pharmaceutical product management.
• Proven expertise in UK/IRL pharmaceutical markets.
• Ability to lead cross-functional teams.

Responsibilities

• Lead development and execution of marketing campaigns.
• Utilize customer insights for data-driven campaigns.
• Measure campaign effectiveness through KPIs.

Skills

Analytical skills

Cross-functional leadership

Digital marketing

Customer insights

Education

Science-related degree

Tools

Veeva PromoMat

Job description

Organon is hiring a Senior Brand & Customer Manager for Contraception in the UK/Ireland. In this role, you will play a key part in maximizing the value of our contraception portfolio, with a strong focus on the NEXPLANON global brand. In-depth knowledge of the pharmaceutical markets is essential, especially in Women’s Health and contraception.

You will be part of the Women’s Health Marketing Team Cluster North West Europe and report to the Franchise Marketing Director.

Role Responsibilities:

• Lead the development and implementation of direct interaction-based and digital marketing campaigns, ensuring alignment with market landscapes, customer needs, and competitive dynamics. Govern compliant campaign ideation and execution while driving synergies between markets and optimizing capabilities.
• Utilize customer insights and behavior analysis to design personalized, data-driven campaigns that enhance engagement across multiple channels.
• Drive cross-functional leadership by working closely with sales teams and internal stakeholders. Ensure alignment between marketing initiatives and sales objectives while fostering collaboration with medical, regulatory, and external partners to deliver integrated solutions.
• Measure campaign effectiveness through KPIs and implement measures for continuous optimization.
• Gather and analyze competitive intelligence to anticipate market shifts and adapt strategies in the pharmaceutical environment.
• Oversee projects spanning various marketing channels, including face-to-face promotional tools, environmental tools, promotional emails, websites, and partner online platforms, ensuring campaigns are effectively executed and optimized.

Qualifications, Skills, and Experience:

• Science-related degree or equivalent experience.
• Extensive experience in pharmaceutical product management, including project development, implementation, and control of marketing and digital activities within a pharmaceutical company or agency. Veeva PromoMat mastery is required.
• Proven expertise in the UK/IRL pharmaceutical markets.
• Ability to lead cross-functional teams and foster collaboration across stakeholders including sales, medical, regulatory, and external partners.
• Experience liaising with sales force to build impactful materials.
• Exceptional analytical skills to solve complex problems and drive change.
• Flexibility and resilience in a dynamic environment; ability to work independently and collaboratively.

Additional Information:

Organon delivers health solutions that improve lives, focusing on women’s health. We are an inclusive, equal-opportunity employer committed to diversity. We do not accept unsolicited assistance from search firms for employment opportunities. Salary ranges vary by location, and travel requirements include meeting all applicable travel and credentialing prerequisites.