Senior Branch Manager Designate

WeBuyAnyCar; Sheffield; On-site; GBP 27,000 - 35,000; Full time

Job summary

WeBuyAnyCar is seeking a Senior Branch Manager Designate to drive performance in buying cars and deliver excellent customer service. This role involves leading customer interactions, managing targets, and ensuring compliance while also providing support and training to regional teams. Ideal candidates will have a driving license and thrive in target-driven environments.

Benefits

Discounted Gym Membership

Team social events budget

Monthly & Annual Bonuses, Incentives & Rewards

Accrue Extra Holidays for Length of Service

Healthcare Cash Plan

Pension Scheme

Structured Progression Programmes & Pay Increases

Qualifications

• Current full UK manual driving license required.
• Experience in a target-driven environment is essential.
• Ability to build lasting relationships with clients/customers.

Responsibilities

• Model high performance in buying cars and support the regional manager.
• Lead customers through the purchase journey and complete appraisals.
• Report any potential threats to the business to the Divisional Manager.

Skills

Customer-focused

Excellent communication skills

Organisational skills

Administration skills

Ability to work under pressure

Tools

IT skills

Job description

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About The Role

Job: Senior Branch Manager Designate

Salary: £27,350 (OTE £34,470)

Bonus: Fantastic Annual bonus based on company performance

Hours: You will work 42.5 hours per week on a rotational shift pattern of 5 days on 2 days off. Weekend work is involved.

We are the UK's favourite car-buying service and we are growing FAST! We have over 500 branches and are opening more sites each month

We are looking for enthusiastic, passionate, honest, service-driven individuals to join our team.

Don't worry if you don't know anything about cars, we will teach you everything you need to know and so much more.

Responsibilities

As a Senior Branch Manager Designate with WBAC you will:

• First-and-foremost our Senior Branch Manger Designates must model high performance buying cars whilst also supporting the regional manager in driving performance.
• You are the main point of contact for our customers.
• Contact customers and prioritise your diary to achieve appointments and meet targets.
• Competently and professionally lead the customer through the purchase journey, completing appraisals on cars, handling and processing of important documents and processing customer payments
• Always deliver exceptional customer service
• Assisting the Regional Manager to complete the smooth running of the region and compliance as per the company's procedures.
• Performing Branch Standard checks when visiting locations.
• Identify the further support and coaching needs of colleagues and provide constructive, direct feedback and development points when required.
• Reporting any potential threat to the business to your Divisional Manager
• Ensuring all diaries/rotas are set up as per the company instruction.
• Ensuring all purchases are completed as per the company standard.
• Required to provide temporary cover within other regions in the Division.
• Complete all necessary tasks as set out by HR.
• Assist in the completion of purchases when require.

Requirements:

• A current full UK manual driving license
• Experience of working in a target driven environment
• Customer-focused with excellent communication skills and telephone manner
• Ability to work well under pressure and by yourself (lone working)
• Ability to organise and prioritise own workload
• Be able to build lasting relationships with clients/customers.
• Excellent administration and IT skills

Extra Benefits:

• Discounted Gym Membership
• Team social events budget available to all!
• Monthly & Annual Bonuses, Incentives & Rewards
• Accrue Extra Holidays for Length of Service!
• Healthcare Cash Plan
• Pension Scheme
• Structured Progression Programmes & Pay Increases

The position would best suit an experienced customer-facing professional such as a Sales Executive, Retailer or Hospitality specialist who is used to working independently and wants the opportunities made available by a market-leading brand.