Senior Branch Manager Designate

TN United Kingdom; Greater London; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a rapidly growing leader in the UK's car-buying service as a Senior Branch Manager Designate. This dynamic role requires a customer-focused professional ready to lead and support a team while ensuring high performance and compliance. You will build lasting relationships with clients, manage customer interactions, and drive the success of your branch. With structured progression programs and various incentives, this position offers a fantastic opportunity for growth and development in a vibrant work environment. If you're passionate about delivering excellent service and thrive in a target-driven setting, we want to hear from you!

Benefits

Discounted Gym Membership

Team social events budget

Monthly & Annual Bonuses

Buy More Holiday Scheme

Cycle to Work scheme

Pension Scheme

Structured Progression Programmes

Qualifications

• Experience in a target-driven environment is essential.
• Excellent communication skills and telephone manner required.

Responsibilities

• Lead customers through the purchase journey and complete appraisals.
• Support the regional manager in driving performance.
• Provide feedback and coaching to colleagues.

Skills

Customer-focused communication

Organizational skills

Ability to work under pressure

Relationship building

Administration and IT skills

Job description

Social network you want to login/join with:

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Client:

We Buy Any Car

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

fabd5fa5e8c9

Job Views:

15

Posted:

02.05.2025

Expiry Date:

16.06.2025

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Job Description:

Bonus: Fantastic Annual bonus based on company performance

Hours :You will work 42.5 hours per week on a rotational shift pattern of 5 days on 2 days off. Weekend work is involved.

We are the UK’s favourite car-buying service and we are growing FAST! We have over 500 branches and are opening more sites each month

We are looking for enthusiastic, passionate, honest, service-driven individuals to join our team.

Don't worry if you don't know anything about cars, we will teach you everything you need to know and so much more.

Responsibilities

As a Senior Branch Manager Designate with WBAC you will:

• First-and-foremost our Senior Branch Manger Designates must model high performance buying cars whilst also supporting the regional manager in driving performance.
• You are the main point of contact for our customers.
• Contact customers and prioritise your diary to achieve appointments and meet targets.
• Competently and professionally lead the customer through the purchase journey, completing appraisals on cars, handling and processing of important documents and processing customer payments
• Assisting the Regional Manager to complete the smooth running of the region and compliance as per the company’s procedures.
• Performing Branch Standard checks when visiting locations.
• Identify the further support and coaching needs of colleagues and provide constructive, direct feedback and development points when required.
• Reporting any potential threat to the business to your Divisional Manager
• Ensuring all diaries/rotas are set up as per the company instruction.
• Ensuring all purchases are completed as per the company standard.
• Required to provide temporary cover within other regions in the Division.
• Complete all necessary tasks as set out by HR.
• Assist in the completion of purchases when require.

Requirements:

• A current full UK manual driving license
• Experience of working in a target driven environment
• Customer-focused with excellent communication skills and telephone manner
• Ability to work well under pressure and by yourself (lone working)
• Ability to organise and prioritise own workload
• Be able to build lasting relationships with clients/customers.
• Excellent administration and IT skills
• Discounted Gym Membership
• Team social events budget available to all!
• Monthly & Annual Bonuses, Incentives & Rewards
• Buy More Holiday Scheme + Accrue Extra for Length of Service!
• Cycle to Work scheme
• Pension Scheme
• Structured Progression Programmes & Pay Increases

The position would best suit an experienced customer-facing professional such as a Sales Executive, Retailer or Hospitality specialist who is used to working independently and wants the opportunities made available by a market-leading brand.