Senior BI Analyst

Lifeplus Europe Ltd; St. Neots; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Free Lifeplus products

Performance bonus

LIFE Programme

Learning Management System

Life Assurance

Pension scheme

Eye care vouchers

Gym discounts

Cycle2Work

Recruitment referral scheme

Job summary

Lifeplus Europe Ltd is seeking a Senior BI Analyst to deliver reporting, analysis and insights that support operational performance and decision-making. You’ll work closely with operational leaders and Customer Care to develop dashboards and analytical outputs across the business.

You will translate business needs into clear reporting solutions, maintain data quality, and support the development of analytical capability within the team.

Qualifications

• Experience delivering reporting, dashboards and analysis in a BI or data-focused role.
• Experience producing insights that support operational or business decisions.
• Experience translating business requirements into reporting outputs.
• Experience analysing data to identify trends, issues or improvements.
• Experience working with stakeholders to define reporting requirements.
• Experience maintaining data quality and reporting governance.

Responsibilities

• Own, develop and maintain reporting, dashboards and outputs used for decision-making.
• Provide reporting expertise to Customer Care and operational stakeholders.
• Deliver detailed analyses of performance trends and opportunities.
• Produce regular and ad-hoc reports for operational and leadership audiences.
• Translate requirements into clear reporting and analytical solutions.
• Maintain data quality standards and governance practices.
• Support improvements to reporting tools, datasets and approaches.
• Provide guidance to junior analysts within the team.

Skills

BI reporting

Dashboards

Stakeholder engagement

Data quality

Analytical thinking

Job description

Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them.

We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing.

At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community.

The opportunity

We’re looking for a Senior BI Analyst to deliver reporting, analysis and insight that supports operational performance and decision-making across the business. You’ll act as a key point of expertise for reporting and analytics, helping stakeholders understand performance trends, identify opportunities and make data-driven decisions.

Working closely with operational leaders and Customer Care teams, you’ll translate business needs into meaningful reporting solutions, develop dashboards and analytical outputs, and provide insight that supports both day-to-day operations and strategic decision-making. You’ll also play a role in maintaining reporting quality and supporting the ongoing development of analytical capability within the team.

What you’ll be doing

• Own, develop and maintain reporting, dashboards and analytical outputs used for operational and business decision-making
• Provide reporting expertise and guidance to Customer Care and wider operational stakeholders
• Deliver detailed analysis to identify performance trends, operational risks and improvement opportunities
• Produce regular and ad-hoc reporting for both operational and leadership audiences
• Translate business requirements into clear reporting and analytical solutions
• Maintain data quality standards, reporting consistency and governance practices
• Support improvements to reporting tools, datasets and analytical approaches
• Provide informal support and guidance to junior analysts within the team

What we’re looking for

Essential

• Experience delivering reporting, dashboards and analysis in a business intelligence or data-focused role
• Experience producing insight that supports operational or business decision-making
• Experience translating business requirements into reporting or analytical outputs
• Experience analysing data to identify trends, issues or improvement opportunities
• Experience working with stakeholders to define and deliver reporting requirements
• Experience maintaining data quality, reporting standards or governance practices

Desirable

• Experience supporting or guiding junior analysts or colleagues
• Experience improving reporting processes, datasets or analytical approaches
• Experience working in an operational or customer service environment

Shift Pattern:

• Monday to Friday, 09:00 to 17:15

Office attendance:

• This role follows a hybrid model, with 1 to 2 days per week based in the office. Flexibility will be required to support business needs, including occasional additional office attendance where necessary.

What’s in it for you…

Nourish your wellbeing: Every month, you’ll receive three free Lifeplus products, plus 50% off anything else you’d like to try. It’s our way of helping you experience the products you’ll be proud to talk about.

Performance based bonus: Your hard work matters. Bonuses are awarded based on business success and individual performance , giving you extra recognition for your contributions.

Your growth journey - LIFE Programme: Our Customer Care Administrators take part in our structured LIFE Programme, designed to build confidence, strengthen skills, and support your career progression from day one. On completion, an additional increase of £2,000 will be added to your salary!

Learning at your fingertips: Access ourLearning Management System (LMS)with all the latest learning materials and resources whenever you need them. Grow your knowledge at your own pace.

Peace of mind from day one: You’re automatically covered by Life Assurance and Permanent Health Insurance as soon as you join. If you’re ever off work long term due to illness, you’ll receive 50% of your basic salary after six months, because security matters.

Holiday that works for you: Need more time off one year? Or prefer a little extra in your pocket? You can buy or sell holiday days to suit your lifestyle.

Exclusive colleague perks: Enjoy special discounts at leading brands and retailers, plus generous savings on Lifeplus nutritional supplements and wellbeing products.

Everyday healthcare support: OurHealth Cash Plan (provided by BHSF)helps with regular healthcare costs, from dental and optical appointments to therapy sessions, plus hospital in-patient and accidental injury cover.

Little things make a difference: Fresh fruit delivered weekly, plus free tea, coffee, milk (including alternatives), filtered water, and fully equipped kitchen areas onsite.

Support when you need it: OurEmployee Assistance Programme (EAP)gives you access to confidential, professional support for mental wellbeing.

Invest in your future: Our contributory pension scheme offersup to 6% employer contributions , helping you build long term financial confidence.

A culture that connects: From team socials organised by your manager to our annual company-wide event (where life partners are welcome), we make time to celebrate together.

Eyecare support: We’ll contribute £25 towards eye tests and up to £100 towards glasses if they’re needed for VDU use. Plus, eye care vouchers are available to keep your vision in check.

Stay active for less: Save on gym memberships and take advantage of our Cycle2Work scheme to boost your fitness while reducing your carbon footprint.

Recruitment Referral Scheme: Know someone who’d love Lifeplus? Refer a friend or family member and earn £250 in cash when they join and a further £500 in cash once they pass probation. Sharing really does pay off!