Senior Benefit Specialist - EMEA & APAC

nCino, Inc.; London; On-site; GBP 50,000 - 80,000; Full time

Job summary

nCino, Inc. is searching for a Senior Benefit Specialist in London to manage and deliver employee benefit programs across EMEA and APAC regions. Your role will involve collaborating with various teams to ensure the efficiency of benefits while improving employee satisfaction, making it a pivotal role in the company’s growth within the global market.

Qualifications

• 4+ years’ experience with international benefits programs.
• Experience managing and administering benefits.
• Proficiency in UK benefits administration.

Responsibilities

• Monitor and manage employee benefit programs and compliance.
• Coordinate with teams to enhance benefit initiatives.
• Handle leave programs and support payroll deductions.

Skills

Consultative mindset

Problem-solving

Confidentiality

Team collaboration

Communication

Tools

HCM systems

Microsoft Office

Workday HRIS

Job description

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Client:

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

e8393515fae8

Job Views:

4

Posted:

02.06.2025

Expiry Date:

17.07.2025

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Job Description:

nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking.

The Senior Benefit Specialist is an integral member of our global benefits team, you will be joining nCino at an exciting time and be a part of our continued expansion to global markets. Our benefits team supports over 1,500 employees in 9 countries across the globe. We are looking for the right person to own, advise, support and deliver benefit programs and packages, including Retirement, Health & Welfare programs/projects and Wellness initiatives for our EMEA and APAC regions. At this time, the role will primarily support employees in the UK, Germany, France, Spain, Australia and New Zealand, with future potential to reach more geographies. We are an innovative software company that is searching for an energetic HR superstar who wants to “pave the way” creating new benefits where we are a start-up whilst enjoying the benefits of an established public company. Day-to-day, your role may entail anything from orienting new hires to their benefits, partnering with brokers, working with current employees on leaves, or participating in global market expansions. Most projects will include collaborating with global people operations, payroll, and operations/finance colleagues along the way.

nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking.

The Senior Benefit Specialist is an integral member of our global benefits team, you will be joining nCino at an exciting time and be a part of our continued expansion to global markets. Our benefits team supports over 1,500 employees in 9 countries across the globe. We are looking for the right person to own, advise, support and deliver benefit programs and packages, including Retirement, Health & Welfare programs/projects and Wellness initiatives for our EMEA and APAC regions. At this time, the role will primarily support employees in the UK, Germany, France, Spain, Australia and New Zealand, with future potential to reach more geographies. We are an innovative software company that is searching for an energetic HR superstar who wants to “pave the way” creating new benefits where we are a start-up whilst enjoying the benefits of an established public company. Day-to-day, your role may entail anything from orienting new hires to their benefits, partnering with brokers, working with current employees on leaves, or participating in global market expansions. Most projects will include collaborating with global people operations, payroll, and operations/finance colleagues along the way.

Essential Functions

Provides advanced knowledge and guidance in the implementation and administration of benefit plans, programs, and services, to include absence and pension benefits

Monitors the daily management of benefit programs, regulatory compliance, and contract suppliers to ensure integration and alignment with company philosophy and strategic priorities

Provides input on benefit programs to ensure integration and alignment with company philosophies

Manages multiple carriers, ensuring vendors and carriers are aligned with benefit program objectives and provide appropriate service levels to employees

Audits vendor bills to ensure accuracy; reconciles vendor error reports, prepares invoices and presents bills for payment

Partners with brokers, vendors, and community resources to execute on a workplace wellbeing strategy that will result in improving the health and resiliency of the employee population

Represents Benefits in cross-functional team settings. Coordinates with key stakeholders for the development and implementation of systems and processes which support benefit projects and initiatives globally

Represents Benefits in cross-functional team settings. Coordinates with key stakeholders for the development and implementation of systems and processes which support benefit projects and initiatives globally

Facilitates the administration of leave programs, such as medical and parental, in accordance with applicable gov laws and company policies, to include consulting with employees and advising manager and Employee Relations on status of leave

Ensures the timely and accurate calculation of payroll deductions through updated benefits coordination, and coordination of statutory payments with government agencies as needed

Responds timely to employee inquiries related to health and wellness benefits, time off and medical absences, and pay discrepancies related to benefit deductions

Serves as a coach to peers and team members and acts as a resource for escalated issues of an unusual nature

Ensures integrity of HR databases and provide HRIS system support to end users

Requirements

4+ years’ experience with supporting international benefits programsprogressive responsibility

Experience managing and administering benefit and retirement programs*

3+ years of experience/ proficiency in UK Benefits administration

Knowledge of applicable country employment laws and ability to research where needed

Tech savvy with experience in HCM systemsand Office suite, or similar software

Demonstrates a strong team focus and willingness to collaborate, contribute and take on responsibilities to drive team success

Proficient with data entry

Robust consultative and problem-solving mindset

Highly skilled at improving processes and using technology to enhance efficiency

Ability to handle responsibilities independently, while exercising good judgment in problem-solving and keeping stakeholders adequately informed

Excellent written and verbal communication skills with a passion for gold standard customer service

Ability to maintain the utmost level of confidentiality due to the sensitivity of the work in this department.

Preferred Qualifications:

Software industry experience

Workday HRIS experience

Start-up experience and leading larger teams through change

Proficient in writing and speaking multiple languages;English, as well as French, Spanish, German