Senior Beauty Therapist & Team Coach | Client Glow Expert

Superdrug Stores plc

Cardiff

Hybrid

GBP 17,000 - 24,000

Part time

14 days+

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Benefits offered by this job

Competitive salary

Commission on piercing services

28 days holiday

Employee discounts at Superdrug

Complimentary brow and nail treatments

Exclusive competitions and giveaways

In-house professional training

Money management tools (Stream)

Enhanced family-friendly benefits

Job summary

Superdrug Stores plc in Cardiff seeks a Senior Beauty Therapist to coach and lead the beauty team, delivering expert advice and premium treatments. You will ensure clients leave feeling pampered and cared for, while driving service quality and sales.

The role emphasizes strong customer focus, upskilling peers, and maintaining brand standards with in-house training and access to exclusive brand partnerships.

Qualifications

NVQ Level 3 in Beauty Therapy or equivalent.
Coaching/training experience desirable.
Desire to exceed customer expectations through exceptional service.
Confident in engaging with customers, recommending treatments and upselling products and services.
Passionate about beauty and keeping up with latest trends and techniques.

Responsibilities

Lead by example and coach the beauty team to deliver pampering, high-quality treatments.
Provide expert product and service advice to clients.
Ensure customers have a positive experience and leave delighted with their treatment.
Upsell treatments and products to enhance client results and satisfaction.

Skills

Coaching/training

Customer engagement

Upselling

Passion for beauty

Trends awareness

Education

NVQ Level 3 in Beauty Therapy

Job description

The role emphasizes strong customer focus, upskilling peers, and maintaining brand standards with in-house training and access to exclusive brand partnerships.

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