Senior Beauty Therapist

SUPERDRUG; Cardiff; On-site; GBP 17,000 - 25,000; Full time

Benefits offered by this job

28 days holiday

Employee discounts up to 30%

Complimentary brow and nail treatments

In-house training

Real-time earnings access

Job summary

Superdrug in Cardiff is seeking a Senior Beauty Therapist to bring expert knowledge to clients and mentor the beauty team. You will provide product advice, lead by example, and help deliver outstanding service in a fast‑paced retail environment.

With NVQ Level 3 in Beauty Therapy and a passion for trends, you will upsell treatments, benefit from in-house training, and enjoy generous staff discounts and holiday entitlement.

Qualifications

• NVQ Level 3 in Beauty Therapy or equivalent required.
• Coaching or training others is desirable.
• Desire to exceed customer expectations through exceptional service.
• Confident in engaging with customers and upselling treatments.

Responsibilities

• Provide expert product advice and services to customers.
• Lead by example and coach the beauty team to deliver exceptional service.
• Deliver threading, waxing, lashes, waxing and nail treatments with precision and care.
• Maintain up-to-date knowledge of trends and techniques to advise clients.

Skills

Coaching/Training

Upselling

Customer service

Client engagement

Education

NVQ Level 3 in Beauty Therapy

Job description

Transform Confidence Daily - Join as a Senior Beauty Therapist and Make Every Client Glow!

Location: Cardiff St Davids

Hours: 24 hours per week

Salary: £15.25 Per Hour

The Role!

Our Senior Beauty Therapists bring extensive knowledge and advanced training to every customer interaction, offering expert advice on products and services. They lead by example-coaching and supporting the beauty team to ensure every customer feels pampered, cared for, and leaves delighted with their treatment.

We're also extremely proud to work with some of the most trusted and professional beauty brands in the industry, like Beauty by Ellie, Mylee, Studex, & Lash Perfect, all helping us to deliver the very best professional service to our customers!

Services include: Threading, Tinting, Facial & Brow waxing, Lash Lifts, Cluster Lash extensions, Piercing and Nails (manicure, pedicure, gels, acrylics, body waxing and spray tanning)

We offer in-house professional training in Threading, Tinting, Waxing, Piercing & Lash extensions.

What's in it for you?

At Superdrug, our people are our biggest strength - they bring the energy, personality, and passion that make all the difference. We work hard, have fun, and always aim to deliver That Superdrug Feeling to every customer. In return, here's what you can expect from us:

• Competitive salary that reflects your skills and experience
• Commission on piercing services
• 28 days holiday - time to relax and recharge
• Fantastic employee discounts:
  • Up to 30% off at Superdrug for you and a nominated friend
  • Complimentary brow and nail treatments
  • Access to exclusive competitions and giveaways throughout the year (think hampers, Love2Shop vouchers, photoshoot experiences, and team nights out!)
• Professional in-house training from top brand partners to keep you ahead in this fast developing industry
• Stream. Instant access to allow you to track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
• Enhanced family-friendly benefits including maternity, paternity, shared parental, and adoption leave, plus company sick pay and compassionate support for pregnancy loss

About You

We're looking for someone who is passionate, professional, and ready to make a difference in every client's day. You'll thrive in this role if you:

• Hold a minimum of NVQ Level 3 in Beauty Therapy or an equivalent qualification.
• Experience in coaching/training others is desirable
• Have a genuine desire to exceed customer expectations through exceptional service.
• Are confident in engaging with customers, recommending treatments, and upselling products and services.
• Are truly passionate about all things beauty, keeping up with the latest trends and techniques.

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