Senior Barista - London Soho

Dr. Martens; City Of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A renowned footwear brand in London seeks a Senior Barista to lead café operations in a vibrant retail environment. You will oversee service quality, support Barista development, and manage stock while creating a lively atmosphere for customers. The ideal candidate has experience in coffee craft and excellent leadership skills. This role offers a variety of perks and opportunities for personal growth.

Benefits

Bonus incentives

Welcome pair of Docs

65% off all footwear

50% off all accessories

2 paid volunteer days per year

Generous holiday allowance

Matched pension contributions

Complimentary access to virtual GP

Opportunities for growth

Employee Assistance Programme access

Qualifications

• Experience in café operations and high-quality coffee service.
• Ability to lead and support a team effectively.
• Strong customer service skills.

Responsibilities

• Lead daily café operations ensuring quality across service.
• Support and coach Baristas to build confidence and skill.
• Manage specialist stock including coffee and food.
• Collaborate with store leadership for brand experience alignment.
• Flex between café and retail space enhancing storytelling.

Skills

Coffee craft

Team leadership

Customer connection

Stock management

Job description

Dr. Martens is a globally recognisable and culturally influential British brand, with over 65 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career.

We’re launching a café space inside our Brewer Street Beacon Store — a place where coffee, culture, and community collide. As Senior Barista, you’ll help lead this new concept, bringing high-end coffee craft and team energy to the heart of the store. This isn’t just about making great coffee. It’s about creating a space that feels alive — where customers connect, stories are shared, and every detail reflects the Dr. Martens spirit.

At Dr. Martens, we live and breathe our 3 core values — they’re at the heart of who we are. They never stand alone but work together as a balancing act of rights and responsibilities to support how we work together at DMs. BE YOURSELF. ACT COURAGEOUSLY. SHOW YOU CARE. Our values also underpin the DM Way, our behavioural framework, which describes the 8 factors that drive success for our people.

Senior Barista – London Brewer St

• Lead daily café operations, ensuring quality, consistency, and pace across service.
• Support and coach Baristas, helping build confidence, skill, and team rhythm.
• Manage specialist stock including coffee, food, and event-related items.
• Collaborate with store leadership to align café experience with brand activations.
• Flex between café and retail space, supporting storytelling and customer connection.

Your technical capability will go hand in hand with our DM Way success factors:

• Develop: create an environment that empowers and nurtures future talent by delegating, understanding next generation needs, and ensuring long-term team growth
• Lead: set a clear vision with plans and goals, cultivating a high-performance culture that drives positive change and inspires enthusiasm for DM’s future.
• Explore: place the consumer at the heart of strategy, decisions, and communications while analysing market trends and competition relevant to your role.
• Invent: champion progress, innovation, and change, driving collaboration across teams to enhance effectiveness and implement new ideas.
• Connect: promote inclusivity and collaboration, build strong internal and external networks, and streamline processes to align cross-functional efforts and drive growth.
• Influence: communicate difficult messages clearly and assertively, balancing data and emotion to influence, and build a collective movement toward common goals by selling a compelling vision.
• Drive: cultivate a culture of entrepreneurial spirit and high performance, inspiring teams to overcome obstacles, embrace challenges, and continuously improve while delivering results
• Organise: balance long-term strategic change with short-term business needs by setting clear roles, expectations, and measures for the team.

WHAT’S IN IT FOR YOU?

• Bonus incentives
• Welcome pair of Docs
• 65% off all footwear
• 50% off all accessories
• 2 paid volunteer days per year
• Generous holiday allowance
• Matched pension contributions
• Complimentary access to virtual GP via the RetailTrust
• Opportunities for growth
• Access to our Employee Assistance Programme & Mental Health First Aiders

Interested? Apply now!

At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included, whatever their role in the Dr. Martens community.