Senior Bank Administrator – Department Support

West Suffolk NHS Foundation Trust; Bury St Edmunds; On-site; GBP 28,000 - 31,000; Full time

Job summary

West Suffolk NHS Foundation Trust is seeking a Bank Administrator to fill gaps in staffing and perform general administrative duties across departments. You will support colleagues, patients, and visitors to ensure services run smoothly and efficiently in a busy hospital setting.

Role requires handling confidential information, supervising Administration Assistants, and assisting with recruitment and training processes as needed. This is a pro rata, bank-style position with no guaranteed hours.

Qualifications

• Knowledge of NHS policies and procedures.
• Advanced data entry skills.
• Ability to work under pressure and manage a busy workload.
• Ability to communicate effectively with all staff levels, verbally and in writing.
• Experience with maintaining confidential information and patient data.

Responsibilities

• Act as the Senior Administrator within the assigned Department at West Suffolk Hospital.
• Support the Manager/Supervisor in delivering the department's administrative functions and policies.
• Handle complex and sensitive communications, escalating when needed.
• Supervise Administration Assistants and contribute to annual appraisals and mandatory training.

Skills

MS Office

Excel

PowerPoint

Publisher

Minute taking

Data entry

Communication

Education

NVQ Level 4 Business Administration

Diploma Level or equivalent

First time supervisory course

Tools

Microsoft Office

Database

Job description

West Suffolk NHS Foundation Trust is seeking a Bank Administrator to fill gaps in staffing and perform general administrative duties across departments. You will support colleagues, patients, and visitors to ensure services run smoothly and efficiently in a busy hospital setting.

Role requires handling confidential information, supervising Administration Assistants, and assisting with recruitment and training processes as needed. This is a pro rata, bank-style position with no guaranteed hours.