Senior AV Technical Manager for Live Events

Encore; Greater London; On-site; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Private healthcare after 12 months

Volunteer program

Enhanced family leave provisions

Perkbox & EAP

Sick pay

Employee recognition

Referral scheme

Career path support

Access to latest technology

Global presence

Long service program

Job summary

Encore in London is seeking a Technical Events Manager with a deep technical background in audio, video, lighting, or related disciplines to lead pre‑planning and on‑site management of high‑end events.

You will mentor technicians, coordinate with production teams, supervise equipment maintenance, and push for continual improvement while maximizing profitability with our own resources. The role requires 5+ years in live AV and willingness to travel up to 75%.

Qualifications

• 5+ years of live large venue audio visual
• 5+ years of knowledge of Audio Visual and expert level technical skill set in a discipline
• 2+ years crew lead experience (not necessarily direct reports)
• Strong customer service skills
• Excellent organisation skills
• Advanced problem solving skills
• Strong written and oral communications skills
• Ability to travel up to 75%

Responsibilities

• Partner with the Senior Project Managers, Project Managers and end client to design, pre‑plan and manage all aspects of their expertise or discipline.
• Drive Results - Complete necessary technical drawings, production plans, labour needs, budgets, equipment selection, and interfaces with the warehouse leads, and sub rentals.
• See the Bigger Picture - Assist and support the other departments as necessary by making recommendations on technology, processes, and methodologies.
• Delivers World Class Service – ensuring their discipline meets or exceeds the client’s needs by managing the production plan, budget, and Encore production/safety standards.
• Do the Right Thing - Set and properly test technical components.
• Operate designated equipment for the event, as needed.
• Provides leadership to their assigned crew, including internal and external team members.
• At all times, the Technical Manager is expected to abide with all health and safety requirements to company and international standards; to ensure that all team members and subcontractors adhere to the same; and to recommend areas of improvement to the HSE Manager.
• Responsible for post-show management to include: final labour, time sheets, expenses, sub rentals, and any equipment maintenance needs.
• Complete reporting information and feedback from team to the Senior Project Managers and Project Managers for the post show jot form to document for client’s future events.
• Provides excellent service and strive to exceed the expectations and needs of internal and external customers.
• Meets with clients on site as necessary to ensure that their needs are met and the equipment setup is working properly.
• Value People by promoting a culture of high performance, accountability and continuous improvement that values learning and a commitment to quality.
• Manage performance, addresses employee concerns, maintains adequate staffing levels, and facilitates team development.
• Manage the HR activities including selection, performance management, and learning.
• Provide focused and continued coaching to develop the skills of team members.
• Train employees on Encore standards for service and equipment, and verifies they are properly trained on company computer systems.
• Recommend team members for training opportunities, as needed.

Skills

Live large venues AV

Audio Visual expertise

Crew leadership

Customer service

Organisational skills

Problem solving

Written and oral communication

Travel 75%

Job description

Encore in London is seeking a Technical Events Manager with a deep technical background in audio, video, lighting, or related disciplines to lead pre‑planning and on‑site management of high‑end events.

You will mentor technicians, coordinate with production teams, supervise equipment maintenance, and push for continual improvement while maximizing profitability with our own resources. The role requires 5+ years in live AV and willingness to travel up to 75%.