Senior AV Technical Lead - Live Event Systems

Encore; Greater London; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Private Healthcare

Volunteer program

Family leave provisions

Perkbox access

Sick pay

Employee recognition

Referral scheme

Career path

State-of-the-art technology

Global opportunities

Long service program

Job summary

Encore in London is seeking an experienced Audio Visual - Technical Lead to plan, set up and operate complex AV systems for live events. You will lead onsite teams, coordinate resources and support the Technical Manager as needed.

The role emphasises delivering world-class customer service, proactive problem solving and hands-on equipment supervision across multiple events, with progression opportunities within a global organisation.

Qualifications

• 4+ years of field AV experience.
• 3-5 years of customer service or hospitality experience preferred.
• Ability to interact professionally and effectively with a diverse work force, customer base and senior level management.
• Experience with project management of multiple tasks/initiatives.
• Strong customer, client and co-worker interface experience and abilities.

Responsibilities

• Drives Results - Ensure a flawlessly executed event through setup, operation, and breakdown of advanced audiovisual equipment.
• Troubleshoots technical issues and resolve problems quickly as they arise.
• Do the Right Thing - Complies with all Company security and safety measures.
• Reporting all health and safety issues to the HSE Manager, line manager or Project Manager onsite.
• Ensures equipment is secure from theft and/or damage when in use.

Skills

Field AV experience

Customer service

Project management

Interpersonal skills

Job description

Encore in London is seeking an experienced Audio Visual - Technical Lead to plan, set up and operate complex AV systems for live events. You will lead onsite teams, coordinate resources and support the Technical Manager as needed.

The role emphasises delivering world-class customer service, proactive problem solving and hands-on equipment supervision across multiple events, with progression opportunities within a global organisation.