Senior Associate (Volume Contracts)

Das Group; West of England; Hybrid; GBP 70,000 - 110,000; Full time

Benefits offered by this job

27 days holiday (+5 days possible)

Private Medical Insurance

Company Pension Scheme

Group Income Protection

Group Legal Protection

European Motor Assistance

Home Emergency Assistance

Health Cash Plan

Employee Discounts Hub

Sports & Social Club

Job summary

ARAG Law is seeking a Senior Associate to join the Contract Disputes team within Volume Litigation. You will manage your own caseload end-to-end, using courts or ADR methods, and assess prospects of success while following the client’s legal expenses policy.

The role is hybrid with a minimum of two days in our Bristol office. Full-time preferred, with option for reduced hours; strong communication and client-care skills are essential.

Qualifications

• Qualified Solicitor or CILEX Practitioner, with experience in contract disputes.
• Strong negotiation and client-care abilities, with excellent written and verbal communication.
• Ability to work under pressure, manage deadlines, and deliver against KPIs and SLAs.

Responsibilities

• Manage own caseload end-to-end in contract disputes, via courts, mediation or ADR.
• Assess prospects of success and ensure compliance with client’s legal expenses policy.
• Drive efficient case handling, meet SLA/KPI targets, and share best practices with the team.

Skills

Negotiation skills

Communication skills

Pressure management

Problem solving

Client care

Education

Qualified Solicitor or CILEX Practitioner

Job description

These are exciting times at ARAG Law as we’ve been through a period of positive change and sustained growth across our friendly and high-performing Litigation and Dispute Management teams. As a result, we’re looking for someone to join us as a Senior Associate in our Contract Disputes team, who sit within the wider Volume Litigation department.

As an Senior Associate, you’ll gain valuable experience by managing your own caseload end-to-end in a commercial manner, either through the courts and litigation or the use of mediation and other ADR techniques. In addition, you’ll ensure the early assessment of the prospects of success of each claim, and that the claim is handled throughout in accordance with the requirements of our client’s legal expenses insurance policy.

You’ll also help to drive a culture of effective and efficient case handling, take personal ownership of customer problems until resolution, work to deliver SLA’s, KPI’s financial & performance targets, and share knowledge and best practice with your wider team.

This is a hybrid role – minimum 2 days per week in our Bristol office (5 minutes’ walk from Bristol Temple Meads station). The role is ideally full-time, but we can also consider part‑time options (min. 4 days a week, or the equivalent hours).

We are keen to hear from you if you are a highly motivated legal professional with previous experience dealing with Contract Disputes, and a genuine passion for going the extra mile to ensure excellent customer outcomes.

Other key requirements

• Qualified Solicitor or CILEX Practitioner
• Exceptional communication skills at all levels, both written and verbal
• Ability to work under pressure and deliver against deadlines, KPI's and SLA's
• Proactive approach to managing your own caseload to a high standard
• Clear and demonstrable understanding of the SRA Code of Conduct
• Ability to work highly collaboratively, with exceptional client care skills
• Negotiation skills, analytical and proactive approach to problem solving

Whilst extremely rewarding, due to the nature of our customers' concerns this role can occasionally be quite sensitive and challenging, and you should therefore be resilient and motivated to provide a high‑quality performance, in a busy, fast‑paced environment.

Additional information

As a team we are passionate and enthusiastic about what we do. Our people are encouraged to think independently and to take ownership of their work. Only a 5-minute walk from Bristol Temple Meads train station we have newly refurbished, modern city centre offices. Our staff are at the heart of everything we do, and we encourage our people to work flexibly and achieve a work‑life balance that works for them.

You’ll work a hybrid model (after your initial training period is complete) and we can offer you generous remuneration and an attractive benefits package that includes:

• 27 days holiday, with the option to buy up to a further 5 days
• Private Medical Insurance
• Company Pension Scheme with the option to increase contributions
• Group Income Protection and Group Legal Protection for all employees
• European Motor Assistance
• Home Emergency Assistance
• Inclusion in our Health Cash Plan
• Access to our Employee Discounts Hub offering exclusive discounts across thousands of retail partners, including discounted gym memberships at over 3,000 gyms across the UK
• Option to join our Sports & Social Club, who organise discounted events such as theatre visits and shopping trips