Senior Associate Programme Support Officer

Rand Europe; Cambridge; Hybrid; GBP 28,000 - 31,000; Full time

Job summary

A prominent research institute in Cambridge seeks a talented administrator to support a variety of concurrent research projects. The successful candidate will coordinate document management, track project progress, and communicate effectively with team members. The role includes a salary range of £28,000 - £31,000 DOE and offers flexible working arrangements along with various benefits.

Benefits

Pension - 8% Employer contribution

33 days holiday allowance

BUPA medical insurance

Flexible working arrangements

Learning and development opportunities

Fresh fruit every day

Free on-site parking

Cycle to work scheme

Qualifications

• Ability to coordinate document management processes and reporting.
• Experience in a project management environment for data entry and document management.

Responsibilities

• Provide administrative support for concurrent research projects.
• Maintain project related documentation and client/supplier data.
• Assist with tracking project progress, including milestones and budgets.

Skills

Business administration support

Excellent communication skills

Intermediate Excel

Intermediate Word

Intermediate PowerPoint

MS Project

Job description

RAND is a not-for-profit research institute with over 30 years of experience in conducting policy research for governments, international organisations, research councils, charitable foundations, and other organisations. We believe that good research helps shape sound answers to pressing societal challenges, ultimately making communities safer and more secure, healthier and more prosperous in the future. RAND Europe has offices in Cambridge, Brussels and The Hague and employs approximately 190 staff.

We are looking for a talented administrator to work within the Programme Support Office to provide a range of administrative support working alongside colleagues on a large number of concurrent research projects managed by the RAND Europe research teams.

This role will be based at our Cambridge office with the opportunity to work from home 3 days a week, ensuring team office presence 2 days a week.

• Supports PSO/PMO in overseeing full lifecycle of Proposals and Projects.
• Supports research proposal teams and PSO/PMO colleagues with administrative requirements.
• Sets up proposals and projects within IT system.

• Supports PSO/PMO in tracking and management of risks and issues.
• Supports Progamme Support Office Officer (PSOO) in reviewing and obtaining approval of proposal and project budgets.
• Supports PSO/PMO in creation and maintenance of accurate project plans.
• Supports PSOO in maintaining Contract Management and project budgets within IT system.
• Oversees full Rate Requests and Intercompany Work Authorisations lifecycle.
• Assists Programme Support Office Manager with registering and maintaining external Associates within IT system.
• Maintains information on overarching framework contracts.
• Supports PSOO in tracking and reporting against project progress, including milestones, budget and resource using established logs and registers.
• Supports PSOO with Maintaining regulatory documents for CIC, AISBL & NL entities.
• Maintains and updates internal PSO process documentation.
• Maintains project related documentation.
• Maintains client and supplier data.
• Assist with supporting maintenance of ISO 9001 certification in conjunction with the internal ISO team.
• Assists with the management of the Individual Portfolio Report and supports the promotion processes.
• Supports the Publications Report and pipeline activities.
• Supports Conflict of Interest (COI) checks and maintenance of related reports.
• Assists with keeping PSO/PMO team Intranet page up to date.
• Compliance with all IMS policies.
• Ad hoc duties as required.

*Please note the PMO is known as the Programme Support Office (PSO) at RAND Europe.

Requirements

• Business administration support, in a project management environment. (Data Entry, document management, form completion)
• Ability to coordinate document management processes and reporting.
• Excellent communication skills, both written and verbal.
• Intermediate Excel, Word and PowerPoint.
• MS Project.

Salary

£28,000 - £31,000 DOE

• Pension - 8% Employer contribution;
• 33 days holiday allowance, including the Bank Holidays;
• Annual salary review;
• BUPA medical insurance;
• Generous company sick pay;
• Enhanced family friendly policies;
• Group income protection scheme;
• Group life assurance;
• Compassionate leave;
• Flexible working arrangements;
• Learning and development opportunities;
• Employee wellbeing training and support;
• Fresh fruit every day;
• Free on-site parking;
• Cycle to work scheme;
• Access to company bikes;
• Service awards.

How to Apply

If you believe you are suited to the above role please submit an application comprising of a CV and covering letter. The closing date for applications is Sunday 7th September 2025.

If you have not been contacted within 30 days of application deadline, please assume your application has not been successful.