Senior Associate GDCM Deployment Communications

Hilton Worldwide, Inc.; Glasgow; On-site; GBP 35,000 - 48,000; Full time

Job summary

A leading global hospitality company seeks a Senior Associate for GDCM Deployment Communications. The role involves managing project communications and vendor relations in support of technology deployment across hotels. The candidate will require strong project management skills, effective communication at all levels, and relevant experience in the hospitality technology sector, ensuring successful implementation of various initiatives. Benefits include competitive salary and reduced hotel rates for employees.

Benefits

Competitive starting salary

Holiday entitlement

Go Hilton Team Member Travel Program

Qualifications

• Previous professional experience in Technology systems and projects deployment required.
• Strong knowledge of Microsoft Office, including Excel and Outlook.
• Knowledge of hotel franchising business desirable.

Responsibilities

• Communicate project requirements and benefits to hotels.
• Coordinate equipment procurement with vendors.
• Track project tasks to ensure timely delivery.

Skills

Project management

Vendor management

Communication

Analytical skills

Time management

Adaptability

Knowledge of IT Standards

Education

Professional work experience in Hospitality Technology or related field

Tools

Microsoft Office

SharePoint

Agile

Job description

Job Description - Senior Associate GDCM Deployment Communications (EUR015LI)

Job Description

Senior Associate GDCM Deployment Communications (

Job Number:

EUR015LI )

Work Locations

Work Locations

: Hilton - Area Office - Glasgow 191 West George Street Glasgow G2 2LD

Hilton is one of the largest and fastest growing hospitality companies in the world, with more than 7,200 properties with more than 1,000,000 rooms in 122 countries and territories. In the 100+ years since our founding, we have defined the hospitality industry and established a portfolio of 22 world-class brands, with the emergence of the Tempo brand and including our flagship Hilton Hotels & Resorts brand, which is the most recognized hotel brand in the world. We have more than 100 million members in our award–winning customer loyalty program, Hilton Honors.

What will it be like to work for Hilton?

With thousands of hotels in over 120 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. If you appreciate the impact global travel can have on the world you may be just the person, we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

What will I be doing?

As a Senior Associate GDCM Deployment Communications, you will be working with two critical departments covering various topics as required to facilitate PEP PMS deployment to the wider estate. You will be responsible for supporting the roll out of hotel refresh efforts, contracting, licensing and support escalation.

This position will also be responsible for:
• Communicate with hotels / ownership on the project requirements and benefits to the operation/guests.
• Coordinate equipment procurement. This includes building and handling shipments with contracted vendors and Hotels.
• Track project tasks to ensure projects are delivered on time.
• Liaise with other departments internally to ensure project tasks remain on track
• Support Senior Lead with project progress information.
• Guide ownership through the choices they have with our partners ensuring they select Hilton preferred solutions.
• Produce reporting to assist other Hilton departments and business partners that perform tasks that support technology deployment.

What are we looking for?

• Previous experience with project management, vendor management and third-party agreements
• Social communicators, who will positively influence Hilton’s partners and who will communicate effectively at all levels
• Dedicated, ambitious individual with good time management and attention to detail
• Ability to take initiative to identify, prioritize and implement actions required to achieve functional goals
• Adapts willingly to change
• Ability to complete tasks with minimal supervision
• Self-starters, who take initiative in implementing goals, utilizing analytical skills, and possessing adaptability to change
• Excellent general knowledge of IT Standards and methods and specific knowledge of Hilton’s IT standards preferred
• Knowledge of the Hotel franchising business is desirable

Required:
• Previous professional work experience in Hospitality Technology or related field
• Strong knowledge and experience of Microsoft Office, including Excel, Outlook and emerging technologies.
• Previous professional experience in Technology systems and projects deployment
• Knowledge of SharePoint systems and Agile
• Occasional travel - 5% of the time

What benefits will I receive?

Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the Go Hilton Team Member Travel Program, which provides reduced hotel room rates for you, your family & friends! We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton.