Senior Associate, Client Service (German Speaking)

BNY Mellon; Manchester; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a Senior Associate for its Client Services team in Manchester. This role offers a unique opportunity to contribute to the expansion of the operational Middle Office, where you will manage client relationships and oversee asset reconciliation. You will thrive in a dynamic environment, demonstrating flexibility and strong organizational skills while collaborating with a diverse team. The company values innovation and inclusivity, providing a supportive culture that empowers you to grow and succeed. Join a forward-thinking firm that is committed to making a positive impact on the financial landscape.

Benefits

Competitive compensation

Flexible global resources

Generous paid leaves

Paid volunteer time

Qualifications

• Minimum bachelor’s degree or equivalent experience required.
• Experience in operational area and/or client services preferred.

Responsibilities

• Manage responsibilities and demonstrate a team spirit.
• Oversee reconciliation of clients’ assets and cash via various systems.

Skills

Client Services

Analytical Skills

Organizational Skills

Flexibility

Teamwork

Initiative

Problem Solving

Education

Bachelor's Degree

Tools

Nexen overdraft

TLM

Collateral platform

eCRM

Job description

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system, we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities, and people everywhere.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

We’re seeking a future team member for the role of Senior Associate, Client Services to join our Global Collateral Middle Office Team in Manchester.

The Global Collateral line of business helps clients optimize their collateral portfolio and oversees their post-settlement activities. The Middle Office team is a diverse and creative team that is now seeking to expand its presence in Manchester.

In this role, you’ll make an impact in the following ways:

• Based in Manchester, your role as a Senior Associate will provide you with the unique opportunity to work and participate in the expansion of our operational Middle Office in the BNY Manchester site.
• We seek an organized and detail-oriented new member who can manage responsibilities, demonstrate a team/group spirit, and is eager to learn and grow.
• The Middle Office team acts both as a service provider for Client Servicing teams within Global Collateral as well as a service receiver for a range of post-settlement services (income, corporate action, and tax payments) provided via the BNY “custody” channel for the Collateral Provider clients.
• The Middle Office team oversees the reconciliation of clients’ assets and cash via various systems (e.g., Nexen overdraft, TLM, Collateral platform) in most markets serviced by BNY (America, Europe, Middle East, APAC). We work in close collaboration with our partners in custody, overseeing the quality of their services and ensuring the seamless intermediation of client queries and escalations via eCRM. Our team ensures that, at all times, Global Collateral cash and assets under custody remain in compliance with regulations such as CASS, CAP, and GAS.
• Working in the Middle Office team in Collateral will allow you to build a network of peers within Global Collateral and gain experience working directly with our Global Collateral partners. Furthermore, this function puts you in a unique position: as you gain expertise, you will also start connecting the dots between our Global Collateral projects/compliance teams and Global Collateral operational flows, in the context of large-scale projects and audits.

To be successful in this role, we’re seeking the following:

• Demonstrate energy, enthusiasm, and ability to take the lead in implementing changes.
• Flexible and willing to work in shifts.
• Reliable, mature team player with a strong sense of responsibility toward clients and the team.
• Ability to thrive in a fast-moving, dynamic environment and to handle and prioritize multiplicity of tasks during the day and at certain points in the day.
• Quick learner.
• Able to think independently and to question issues or procedures with a view to improvement.
• Excellent personal organization and analytical skills.
• Ability to take initiative and demonstrate the ability to work independently on tasks when needed.
• Minimum bachelor’s degree or the equivalent combination of education and experience is required.
• A number of years total work experience preferred.
• Experience in an operational area and/or client services preferred. Experience in Corporate actions is a plus.

At BNY, our culture speaks for itself. Here’s a few of our awards:

• America’s Most Innovative Companies, Fortune, 2024.
• World’s Most Admired Companies, Fortune 2024.
• Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024.
• Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024.
• “Most Just Companies”, Just Capital and CNBC, 2024.
• Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024.
• Bloomberg’s Gender Equality Index (GEI), 2023.

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.