Senior Associate - Client Relationship Management

jobs24.co.uk; Ipswich; On-site; GBP 10,000 - 40,000; Full time

Job summary

An exciting opportunity awaits in a global Marine business, where you will play a pivotal role in managing the Latin American Hull portfolio. This position offers a chance to guide clients through mid-term adjustments and renewals, while also identifying new business opportunities. You'll be part of a dynamic team that values client focus, excellence, integrity, teamwork, and respect. Join a long-established and respected Marine team, and enjoy significant personal growth and promotion opportunities as you contribute to the expansion of the global business. If you're ready to make a difference in a collaborative environment, this role is for you!

Qualifications

• Good knowledge of Marine Hull insurance market in the UK and internationally.
• Strong communication, negotiation, and influencing skills.

Responsibilities

• Develop strong relationships with clients to understand their insurance needs.
• Identify new business opportunities and grow existing portfolio.

Skills

Communication Skills

Negotiation Skills

Problem-Solving Skills

Planning Skills

Budgeting Skills

Education

Degree in relevant field

Relevant industry experience

Job description

Joining a Marine team of 200 in the UK and 650 globally, this will be a rewarding role where the successful candidate will be responsible for the WTW Latin American Hull portfolio including additional clients as required. You'll be guiding existing clients through mid-term adjustments and renewals, including presentations to the appropriate market, whilst also identifying new business opportunities across the region. Ability to integrate WTW's Risk Analytics and data capabilities within our client/market offer is critical.

Values of Client Focus, Excellence, Integrity, Teamwork, and Respect are critical.

Responsibilities:

• Develop a strong relationship with clients, understanding their insurance needs and ensuring that these are fulfilled.
• Identify primary budget holders and decision makers within clients, establish and maintain active relationships with these people.
• Provide technical, industry, and subject matter expertise where required.
• Determine appropriate solutions, structure, price, and placement strategies that meet the clients' needs and deliver profitable business for a range of clients.
• Grow existing portfolio by identifying new opportunities from existing clients.
• Ensure cross-sell and up-sell opportunities are fulfilled.
• Undertake renewal market presentations/negotiations and make appropriate recommendations to the client.
• Work closely and maintain working relationships with the market as required.
• Design programme and pricing structures to best meet the client's needs based on knowledge of the client, the insurance market, and industry sector proposition.

Qualifications:

• Good knowledge and understanding of the Marine Hull insurance market both in the UK and internationally.
• Preferably educated to degree level or relevant industry experience.
• Strong communication, negotiation, and influencing skills.
• Strong skills in problem-solving, planning, and budgeting.

At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued, and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.

A fantastic opportunity to join WTW's global Marine business, one of the most long-established and respected Marine teams in the market. Offering significant personal growth and promotion opportunity alongside the expansion and development of the global business.