Senior Assistant Technical Officer

Integrated Care System; Haverfordwest; On-site; GBP 25,000 - 27,000; Full time

Job summary

A healthcare institution in Haverfordwest is seeking a Pharmacy Support Worker to assist in daily operations within the Pharmacy Department at Withybush General Hospital. The successful candidate must hold at least 5 GCSEs at grade C or above, and it is desirable to have an NVQ Level 2 in Pharmacy services. The role involves working with a supportive team and performing tasks including manual handling and customer service. Part-time applicants are welcome, and weekend work is part of the rota.

Qualifications

• Must hold 5 GCSEs (or equivalent) Grade C or above.
• To hold a NVQ Level 2 in Pharmacy services or equivalent is desirable.
• Basic IT experience and experience in hospital or retail community pharmacy are advantageous.

Responsibilities

• Support the pharmacy team in daily operations.
• Perform manual handling tasks to assist pharmacy teams.
• Work on a weekend and Bank Holiday Rota.

Skills

Communication skills

Organizational skills

Basic IT experience

Customer care

Education

5 GCSEs at grade C or above

NVQ Level 2 in Pharmacy Services

Job description

Due to career progression within the department, we are looking for a highly motivated, enthusiastic individual with an interest in healthcare science to support our Pharmacy team in the day to day running of the Pharmacy Department at Withybush General Hospital.

The Pharmacy team is forward thinking and continually strives to improve the delivery of patient focused pharmaceutical care and optimise the use of medicines within the Health Board.

This is a full timepost, 37.5 hours per week. Part time hours will be considered. You must have excellent organisational and communication skills and you will need to be able to work effectively with the existing team within the pharmacy department.

Main duties of the job

The successful candidate will work within a team of Senior Technical Officers, Pharmacy Technicians and Pharmacists in providing a wide range of Pharmaceutical Services within the hospital setting. You will be given specific training to help develop your skills.

Applicants must hold 5 GCSEs (or equivalent) Grade C or above. To hold a National Vocational Qualification (NVQ) Level 2 in Pharmacy services or equivalent is desirable but not essential, as full support and supervision will be provided to complete the NVQ Level 2 qualification in Pharmacy services.

The post holder will perform a variety of tasks, including manual handling to support the pharmacy teams within the Health Board.

Roles may include working in the following areas: Distribution, Procurement, Dispensary, and Ward Based Services.

The successful candidate will be involved in working on a weekend and Bank Holiday Rota.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

About us

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

• Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services

Job responsibilities

The post holder will perform a variety of tasks, including the moving and handling of loads between the department and other areas of the hospital to support the pharmacy teams within the Health Board. Manual handling training is provided as mandatory to the successful applicant as part of the induction programme.

You will be able to find a full job description and person specification attached within the supporting documents.

Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh isdesirablefor this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 05/09/2025

Person Specification

Qualifications and Knowledge

• Good standard of secondary education to include 5 GCSEs at C or equivalent
• Level 3 qualification or equivalent experience
• 5 GCSE at C or above, including maths, english and science
• Buttercups / NVQ 2 Qualification in Pharmacy
• Knowledge of drug names

Language Skills

• Welsh Speaker (Level 1)

Experience

• Basic IT experience
• Experience in hospital or retail community pharmacy
• Customer care experience
• Stock maintenance experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£25,313 to £26,999 a yearper annum (pro rata if part time)