Senior Assistant Technical Officer

NHS; East Midlands; On-site; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Development opportunities

Staff benefits

Employee assistance programme

Discounted gym membership

Onsite fitness classes

Car schemes

Job summary

University Hospitals of Derby and Burton NHS Foundation Trust is seeking a dedicated pharmacy dispenser for its dispensary team to deliver high-quality service to patients and staff. The role involves dispensing prescriptions, stock control, and patient-facing duties in a modern trust environment with advanced IT systems.

The ideal candidate will have GCSEs, a GPhC Level 2 qualification (or willingness to complete), and proven experience in a hospital or customer-facing setting, with strong

Qualifications

• GCSE maths and English (grade 4 or equivalent) or demonstrated equivalent level of experience.
• GPhC approved Level 2 qualification in Pharmacy Services or willingness to work towards.
• Proven experience in a customer-facing role, ideally in a hospital setting.
• Ability to use automated/electronic systems in a pharmacy environment.
• Knowledge of pharmacy services and dispensing processes.
• Willingness to undertake relevant training pertinent to the role.
• Previous experience of working in a hospital pharmacy dispensary.

Responsibilities

• Dispensing inpatient and outpatient prescriptions and discharge medication.
• Meeting and greeting people at reception and processing outpatient prescriptions and charges.
• Stock control and related stock management tasks.

Skills

Attention to detail

Communication

Teamwork

Calm under pressure

Education

GCSE maths & English grade 4

GPhC Level 2 qualification

Tools

Automated/electronic systems

Job description

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together.

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

With over 14,000 members of staff, you can expect huge variety and new opportunities every day! Our staff go above and beyond and take pride in caring for our patients.

University Hospitals of Derby and Burton NHS Foundation Trust are fully committed to promoting inclusion, equality, diversity and human rights in employment and delivery of its services. The Trust is committed to providing an environment where all employees, patients, carers and visitors experience equality of opportunity by means of understanding and appreciating the value of diversity.

As a Trust we promote an inclusive environment and welcome applications from a diverse pool of talent and backgrounds. All individuals are valued and given every opportunity to succeed based on merit.

The Trust actively encourages applications from members of our Black, Asian and Minority Ethnic communities. These groups are under-represented in our organisation, and it’s important to us that our workforce reflects the diversity of our communities as much as possible.

Armed Forces and Disability Confident guaranteed interview scheme

To further support the pledges in the Armed Forces Covenant and to make a positive contribution to support ex-armed forces personnel (veterans) make the transition to civilian life, the Trust has introduced a Guaranteed Interview Scheme for veterans who meets the essential criteria set out in the person specification, to help them overcome barriers to find civilian employment. The scheme will operate for all external recruitment.

The Trust is a Disability Confident Employer and committed to both employing and retaining people with disabilities. This commitment is to guarantee an interview for any candidate that has disclosed a disability under the Equality Act 2010 and who meets the essential criteria set out in the person specification. Reasonable adjustments under the Equality Act 2010 will be considered upon request.

if you are blind or visually impaired and require application material in an alternative format- such as Braille, large print, audio or accessible electronic formats or you require support/adjustments with your application please contact the recruitment team on 01332 788466

The Trust is proud to be a signatory of the Care Leavers Covenant and is committed to supporting care-experienced people into employment.

Applicants who identify as a care leaver and who meet the essential criteria for the role, as detailed in the person specification, will be guaranteed an interview.

If you wish to be considered under this scheme, please indicate this within your application.

Join us and help make a real difference to our Trust.

Here’s more about the role and what we’re looking for;

Job overview

Are you interested in a career in Pharmacy? Are you innovative and forward thinking? This may be the position you’re looking for.

We are looking for someone to become a member of our Dispensary Team, where you will provide support in delivering a high quality service to all Pharmacy customers.

The innovative use of IT is important to us, and we are continually looking for new opportunities. We have robotic dispensing, bar-coded prescription tracking, electronic prescribing and discharge systems.

The department is friendly and supportive, operating within a modern environment having gone through a full refurbishment in winter 2017.

This position would suit someone with a keen eye for detail and who is able to communicate effectively with a wide range of people, including other healthcare professionals and members of the public. You will be a good team player, enthusiastic and proactive with the ability to remain calm under pressure.

Main duties of the job

Your role will include:

• Dispensing inpatient and outpatient prescriptions and discharge medication.
• Meeting and greeting people at the reception hatch and accepting outpatient prescriptions and taking prescription charges.
• Stock control and associated tasks relating to stock management.

The department is a 24 hour department and the core hours for the dispensary are 9.00am until 9.00pm .

This is a full time role; working hours are Monday to Friday 09:30am - 18:00pm. You will also be required to work weekends and bank holidays.

You will be required to complete a GPhC-approved dispensary Level 2 course.

Closing date of applications: 12 November 2026

Interview date: 26 November 2026

Working for our organisation

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together.

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In return we will offer:

• Development opportunities, both professional and leadership development
• On-going support from recruitment to when you join our team and beyond.
• Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts:

• We see on average 4810 OP appointments a day.
• We are the 4th busiest Trauma & Orthopaedic outpatients department in England – an average of 2077 per week.
• An average of 1115 patients are seen in A&Es across our network every day – 3rd largest in the country.
• Our hospitals admit an average of 195 emergency patients daily.
• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
• We are one of only 7 Trusts nationally with more than 50 operating theatres.
• We carry out more than 140 elective procedures each working day.
• UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.

Detailed job description and main responsibilities

UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role. While we understand that candidates may use AI tools for grammar, formatting or accessibility purposes, applications that appear to be substantially AI‑generated may be subject to additional review. If this applies to your submission, we will let you know and may ask for clarification. Please ensure your application accurately represents your experience and is written in your own words.

Please note this position is not eligible for sponsorship. Applicants must be able to demonstrate an existing and ongoing right to work in the UK for the duration of the contract without sponsorship from the Trust.

Your application (for shortlisting purposes) is assessed based on the Person Specification in the job advert (below).

Person specification

Qualifications

• GCSE grade 4 or equivalent in Maths and English or proven equivalent level of experience and knowledge within the same or similar role
• GPhC approved Level 2 qualification in Pharmacy Services or willingness to work towards

Experience & Knowledge

• Proven experience of working in a customer facing role, ideally within a hospital setting
• Ability to use automated / electronic systems
• Knowledge of pharmacy services
• Demonstrates willingness to undertake relevant training pertinent to role
• Previous experience of working in a Hospital pharmacy dispensary department

Skills

• Demonstrates a problem solving approach, i.e. discrepancies in stock levels, incomplete prescription details
• Ability to work towards deadlines and time management under supervision

Our Trust aims to provide the highest quality care to patients within Derbyshire and South East Staffordshire and we want the very best people to work with us.

We can’t promise to give you exactly what you want, but we do promise to work with you to look at all the available options.

Most of our posts are subject to a DBS check, however having a criminal record will not necessarily bar you from obtaining a position. Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.

Important information

If we receive a high number of applications for this position we reserve the right to withdraw the post before the closing date, therefore it is advisable that you apply as early as possible to avoid disappointment.

At UHDB, we offer different ways to work flexibly to each and every one of our colleagues, many of whom already work flexibly at all sites of the Trust.

For our roles we are open to discussing the possibility of part-time/ reduced hours/ compressed hours/ flexible start and finish times/ fixed/flexible shifts/annualised hours/ term time hours/ hybrid working – working partly in the trust/partly at home.

Why don’t you talk to us at interview about the flexibility you would like to explore and what it means to you, and we will discuss what’s possible for the job and team, and the opportunities we might be able to create together.

We can’t promise to give you exactly what you want, but we do promise to work with you to look at all the available options.

Most of our posts are subject to a DBS check, however having a criminal record will not necessarily bar you from obtaining a position. Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.

All correspondence relating to your application will be sent to you via our trac.system account. Please ensure that you regularly check your emails; this includes junk/spam, as your security settings may not recognise the sender.

Anyone from outside of the UK (excluding from the Republic of Ireland) will need permission from UK Visas and Immigration (UKVI) to work in the UK and may also need entry clearance before travelling here.

UKVI is responsible for managing migration. To obtain a visa or entry clearance, you will need to meet certain requirements and demonstrate you have the right the work in the UK via:

• the points-based immigration system
• the EU settlement scheme
• eVisa

During the course of its employment activities, University Hospitals of Derby and Burton NHS Foundation Trust collects, stores and processes personal information about prospective, current and former staff.

Our Privacy Notice includes applicants, employees (and former employees), workers (including agency, casual, honorary and contracted staff), volunteers, trainees and those carrying out work experience – please refer to our Privacy Notice available on our Trust website: https://www.uhdb.nhs.uk/information-governance

UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role. While we understand that candidates may use AI tools for grammar, formatting or accessibility purposes, applications that appear to be substantially AI‑generated may be subject to additional review. If this applies to