Senior ASB Housing Officer

JR United Kingdom; Portsmouth; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading company is seeking an ASB and Domestic Abuse Caseworker in Portsmouth. The role requires collaboration with stakeholders to ensure community safety, manage cases of anti-social behaviour, and support victims through tailored interventions. Ideal candidates will have experience in the public sector and possess strong communication skills.

Qualifications

• Experience in managing tenancy-related breaches in the public sector.
• Full driving license and access to a vehicle.

Responsibilities

• Supporting victims of domestic abuse through risk assessments and tailored safety plans.
• Creating and managing action plans to resolve ASB cases.
• Conducting interviews and ensuring communication with involved parties.

Skills

Communication

Conflict Resolution

Empathy

Job description

Job Title: ASB and Domestic Abuse Caseworker

Client:

Social Care Locums

Location:

Portsmouth, Hampshire, United Kingdom

Job Category:

Other

EU Work Permit Required:

Yes

Job Views:

4

Posted:

04.06.2025

Expiry Date:

19.07.2025

Job Description:

We are seeking a dedicated ASB and Domestic Abuse Caseworker to lead prevention and intervention efforts within our Housing Tenancy Management Team. The role involves working closely with internal and external stakeholders to ensure community safety by addressing reports of anti-social behaviour (ASB) and domestic abuse.

Responsibilities include:

1. Supporting victims of domestic abuse within HRA and general needs stock by conducting risk assessments, making referrals, and developing tailored safety plans.
2. Attending meetings with stakeholders to identify solutions for ASB cases.
3. Providing a resident-focused response to ASB complaints and breaches of tenancy agreements.
4. Creating and managing action plans to resolve ASB cases effectively.
5. Utilising legislation and best practices to take preventative and legal actions, including mediation.
6. Conducting interviews with complainants, witnesses, and alleged perpetrators.
7. Preparing and serving legal notices and representing the organization in court as needed.
8. Ensuring positive communication with victims, their families, and perpetrators, maintaining respectful relationships.
9. Producing concise, evidence-based reports.
10. Handling child and adult safeguarding matters promptly and effectively.
11. Managing complex cases involving vulnerable individuals and high-risk perpetrators.

Requirements:

• Full driving license and access to a vehicle.
• Experience in managing tenancy-related breaches in the public sector.