Senior Arts Logistics Coordinator

Recruitment Avenue; Greater London; On-site; GBP 35,000 - 44,000; Full time

Job summary

An established industry player is seeking a Senior Arts Logistics Coordinator to manage unique shipping projects for fine art. This role involves coordinating the safe transportation of valuable artworks, ensuring high-quality service, and maintaining strong client relationships. You will be responsible for managing logistics from start to finish, communicating effectively with clients and partners, and ensuring compliance with regulations. If you are a detail-oriented, motivated professional with a passion for the arts and logistics, this is a fantastic opportunity to make a significant impact in a dynamic environment.

Qualifications

• 4+ years experience as a Freight Forwarder or Shipping Coordinator.
• Strong understanding of shipping procedures and customer service.

Responsibilities

• Manage end-to-end logistics for high-value art transportation.
• Deliver high-quality customer service and maintain client relationships.
• Coordinate with internal and external parties for project success.

Skills

Logistics Coordination

Customer Service

Shipping Procedures

Analytical Skills

Time Management

Communication Skills

Problem-Solving Skills

Commercial Awareness

Attention to Detail

Multitasking

Education

Experience in Logistics (4+ years)

Experience in Fine Art or Luxury Sector

Job description

Job Title – Senior Arts Logistics Coordinator

Job Location – Hertfordshire

Salary – £35k -£44k

Our client has a rewarding opportunity for an experienced logistician/shipping specialist to work within the Fine Art shipping department. The department is well established in the market with a healthy client base of commercial galleries, artists, museums, and private individuals.

With all the objects shipped being unique, it’s a role where no two shipments are the same. Whether it’s coordinating the import of 20 paintings from NYC for a gallery exhibition or packing a 60-tonne sculpture for sea freight to a Mumbai sculpture park, clients will rely on you to deliver high-quality logistics safely, efficiently, and economically.

The successful candidate will have a strong understanding of shipping procedures, good business acumen, be customer-driven, and possess a “can do” attitude for coordinating.

Previous experience as a Freight Forwarder or Shipping Coordinator (4+ years desirable). Involvement in the Fine Art and Luxury sector, or Event Logistics would be beneficial.

Responsibilities:

• Strategize the clients, personnel, and agents that should be targeted and developed.
• Support training and performance development plans within the team.
• Manage end-to-end logistics for the safe and efficient international transportation of high-value, delicate paintings and sculptures.
• Deliver high quality and professional customer service in the coordination of clients’ needs.
• Communicate effectively with both new and existing clients and provide ‘white glove’ client management.
• Build and maintain client relationships.
• Process job requirements and gather rates from international agents and internal departments (such as packing, transport, shipping, or projects).
• Produce estimated charges in a timely manner.
• Ensure accuracy and adherence to regulations and procedures.
• Liaise with all internal and external parties to schedule resources and provide regular updates to clients.
• Coordinate with and support members of the shipping team and other company departments, i.e., projects, transport, storage, and technicians.
• Collaborate successfully with external suppliers, maintaining excellent working relationships.
• Timely completion/instruction of necessary documentation such as AWB, B/L, CMRs, Warehouse and Packing Orders, Export Licenses, CITES applications, ATA Carnets, and instructing the customs department.
• Manage costings throughout the project to ensure they are in line with estimates; manage the client accordingly. Compile all relevant job costings, authorize purchase invoices, and prepare client invoices.

Key Skills Needed:

• Knowledge of the different types of shipping (Air, Sea, Road).
• Highly motivated and organized coordinator with keen attention to detail.
• High level of communication and customer service skills.
• Ability to communicate with different people across all levels.
• Ability to prioritize and multitask between estimates and jobs.
• Time management skills including the ability to meet deadlines, follow up on outstanding tasks, and deliver key goals.
• Advanced analytical and problem-solving skills.
• Accuracy with figures/sensitive data.
• Team player with the capability of working independently.
• Commercial awareness to make a positive contribution to the department and firm.