Senior AR Business Analyst

Future; Bath; Hybrid; GBP 30,000 - 35,000; Full time

Job summary

A leading company seeks a Billing Operations & Systems Specialist to enhance billing processes, focusing on automation and systems integration. This hybrid role entails working closely with Finance and IT teams, offering competitive salary, uncapped leave, and wellbeing support.

Benefits

Uncapped leave

Profit share bonus

Refer a friend rewards

Wellbeing support

Share Incentive Plan

Qualifications

• Proven experience in billing operations and/or systems management.
• Proficient in Microsoft Excel, including Power Pivot and Power Query.
• Knowledge of APIs and experience with system integration.

Responsibilities

• Analyse existing billing operations and implement solutions.
• Design billing integrations across various systems.
• Identify automation opportunities within billing processes.

Skills

Analytical skills

Technical skills

Stakeholder management

Education

Experience in billing operations

Effective project management skills

Programming skills

Tools

Microsoft Excel

Data visualisation tools

Job description

What you'll be doing

We are looking for a Billing Operations & Systems Specialist to help improve and automate our billing processes, with a significant focus on our affiliate e-commerce income stream. You will refine billing operations, designing and maintaining integrations across multiple systems, and leading projects to implement new and efficient billing solutions. We are looking for a blend of analytical, technical, and stakeholder skills, with the ability to bridge the gap between Finance and IT teams. For this role you will report directly into Head of Financial Operations

Some of the important responsibilities you will look after include the following;

• Billing Process Optimisation: Analyse existing billing operations to identify inefficiencies and implement solutions to streamline workflows and improve accuracy.
• Systems Integration: Design, and recommend billing integrations across various systems, with a particular emphasis on the affiliate e-commerce income stream to ensure accurate revenue recognition.
• Automation Focus: Identify opportunities for automation within billing processes and implement solutions to minimise manual interventions and enhance efficiency.
• Data Analysis and Reporting: Utilised Excel skills (including Power Pivot and Power Query) to analyse billing data, identify trends, and create insightful reports.
• Requirements Gathering: Work with stakeholders from Finance, IT, and other departments to gather and document detailed business and technical requirements for billing system enhancements and integrations.
• Data Visualisation (Advantageous): Utilise data visualisation tools (e.g., Looker, Tableau, Power BI) to create clear and compelling dashboards and reports to support decision-making.

Experience that will put you ahead of the curve

• Proven experience in billing operations and/or systems management.
• Effective project management skills, including experience in requirements gathering and co-ordinating diverse teams
• Proficient in Microsoft Excel, including experience with Power Pivot and Power Query for data manipulation and analysis.
• Knowledge of APIs and experience with system integration.
• Programming skills in any relevant language.

What's in it for you

The expected range for this role is £30,000 - £35,000

This is a Hybrid role from our Bath Office, working three days from the office, two from home

… Plus more great perks, which include;

• Uncapped leave, because we trust you to manage your workload and time
• When we hit our targets, enjoy a share of our profits with a bonus
• Refer a friend and get rewarded when they join Future
• Wellbeing support with access to our Colleague Assistant Programmes
• Opportunity to purchase shares in Future, with our Share Incentive Plan

Internal job family level P6

Who are we…

We're Future, the global leader in specialist media. With over 3,000 employees working across 200+ media brands, Future is a prime destination for passionate people worldwide looking to consume trusted, expert content that educates and inspires action - both online and off - through our specialist websites, magazines, events, newsletters, podcasts and social spaces.

We've got ambitious plans that further build on our growth momentum and unlock new opportunities – and we're looking for driven people who want to be a part of it!

Our Future, Our Responsibility - Inclusion and Diversity at Future

We embrace and celebrate diversity, making it part of who we are.

Different perspectives spark ideas, fuel creativity, and push us to innovate. That's why we're building a workplace where everyone feels valued, respected, and empowered to thrive.

When it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It's not just about what you bring to the table — it's about making sure the table has room for everyone.

Because a diverse team isn't just good for business. It's the Future.

Please let us know if you need any reasonable adjustments made so we can give you the best experience!

Find out more about Our Future, Our Responsibility on our website.

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