Senior Applications Analyst

Lambeth Council; City Of London; Hybrid; GBP 47,000 - 52,000; Full time

Job summary

A local government council in London is seeking a Senior Applications Analyst to manage critical applications for Revenue, Benefits, and Customer Services. The role includes liaising with service providers, maintaining system security, and working on complex business requirements. This position offers a salary starting at £47,925 pa with hybrid working options and generous benefits including annual leave and pension scheme.

Benefits

Participation in Staff Networks

Generous annual leave entitlement

Membership in the Local Government Pension Scheme

Employee Assistance Programme

Discounts at local restaurants

Learning and Development opportunities

Cycle to Work Scheme

Qualifications

• Proven knowledge and experience of managing applications.
• Excellent ability to communicate effectively.
• Clear understanding of IT standards.
• Track record of meeting complex business requirements.

Responsibilities

• Complete complex tasks for Revenue, Benefits, and Customer Services applications.
• Maintain security and manage risks.
• Liaise with service providers to ensure applications meet business requirements.

Skills

Managing a wide variety of applications

Effective communication

Understanding IT related standards

Team collaboration

Job description

Overview

Senior Applications Analyst

PO3: Starting salary £47,925 pa rising in annual increments to £51,228 per annum incl LW

Hybrid working

About Us

It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth’s communities and residents through our Lambeth 2030 Plan “Our Future, Our Lambeth.” To deliver on these ambitions, we have embarked on our transformational One Lambeth Programme ensuring we are “connected by purpose” in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were developed for staff by staff; Equity, Ambition, Kindness, and Accountability. For more information, please have a look at our One Lambeth Values and Behaviours page.

About the Borough

Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from Streatham in the south to the landmarks of Waterloo in the north, we are the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London’s largest LGBTQ+ community, and a thriving Portuguese-speaking community.

With exceptional schools, green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas’s Hospital, Lambeth offers an enriching and dynamic environment.

About the Team

The team provides support for a number of business applications across the council, including areas such as Customer Services, Council Tax and Housing Benefits, Planning, Building Control, Licensing and Libraries.

About the Role

As a Senior Applications Analyst, you will be responsible for completing tasks that are complex due to the level of knowledge required and business criticality, including development, maintenance and system configuration activities for allocated Revenue, Benefits and Customer Services applications while maintaining security of operation and management of risk. This includes any associated application upgrades and interfaces to applications within other business areas and assisting with management reporting requirements to ensure secure, efficient operation of business activities. To be considered for interview, your CV and supporting statement will clearly evidence:

Where applications and systems are delivered as a service, to support liaison with the Service Providers to ensure applications maintain currency and security and effectively meet the business requirements of the Council.

Successful candidate must have:

• Proven knowledge and experience of managing a wide variety of applications
• Excellent ability to communicate effectively
• A clear understanding and capability to work within relevant IT related standards
• Excellent track record of working within teams to meet complex business requirements

For detailed qualifications and requirements, please review the Job Description and Person Specification in the hyperlink below: Job Description and Person Specification

Contact Information

For an informal discussion about the role, please contact Betty Hyman at [e-mail].

How to Apply

If you’re interested in this opportunity, click on the apply button and complete an online application. In your supporting statement, please clearly demonstrate how you meet the shortlist criteria marked with an "A" at shortlist stage.

We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement.

Recruitment Timelines

Closing date: 11:59pm Sunday 26th October 2025.

Benefits

We believe in rewarding our staff. When you join us, you’ll gain access to a range of benefits, including:

• Participation in our 5 Staff Networks: Black, Asian, and Multi-Ethnic, LGBTQ+, Disability, Young Professionals, and Women’s
• Generous annual leave entitlement starting from 27 days, increasing to up to 35 days depending on length of service
• Membership in the Local Government Pension Scheme
• Hybrid Working
• Employee Assistance Programme
• Discounts at local restaurants
• Discount at our Active Lambeth Gyms
• Learning and Development opportunities, including Apprenticeships
• Cycle to Work Scheme
• Secure Bike Storage facilities at our Town Hall and Civic Centre
• Trade Union Membership

At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here. We actively support applications from Lambeth Care Leavers.