Senior Application Support Analyst - Citi

Jobs via eFinancialCareers; London; Hybrid; GBP 60,000 - 70,000; Full time

Job summary

Citi, a global leader in banking, is seeking a Senior Application Support Analyst in London. This role focuses on supporting High Touch Equities trading applications by providing technical expertise, solving complex problems, and collaborating with various teams to enhance system functionality. The position offers a competitive salary, hybrid work options, and a comprehensive benefits package including 27 days of annual leave and private medical care.

Benefits

27 days annual leave

Discretional annual performance bonus

Private Medical Care

Life Insurance

Pension Plan

Paid Parental Leave

Special discounts for employees

Access to learning and development resources

Qualifications

• Relevant experience in a similar role within a Markets environment.
• Experience leading requirement gathering for large projects.
• Ability to work in a fast-paced environment.

Responsibilities

• Support High Touch Equities trading applications.
• Identify and define necessary system enhancements.
• Work closely with multiple technology areas and management.

Skills

Problem solving

Strategic thinking

Interpersonal skills

Service orientation

Communication skills

Education

Bachelor's degree

Master's degree

Tools

Basic technical tools

Job description

Senior Application Support Analyst - Citi

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Senior Application Support Analyst - Citi

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Join to apply for the Senior Application Support Analyst - Citi role at Jobs via eFinancialCareers

Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.

Citi's global presence, client centered innovation and strong ability to manage risk extends across our firm. Citi Equities provides investors with a broad range of equity and equity-linked products and services. Through our sales, trading, financing and market making activities, we source and provide liquidity through connectivity to global markets. We have trading desks in over 30 countries and market access in over 70 countries.

The commitment to putting clients first extends across Citigroup by leveraging and working with firm-wide Citi products and services to expand our services. Markets provides world-class solutions and an unmatched global presence. We serve corporates, institutional investors and governments from trading floors in almost 80 countries. The strength of our underwriting, sales and trading and distribution capabilities span asset classes (Commodities, Equities, Rates, Spread Products) and currencies, providing us with an unmatched ability to meet the needs of our clients. We are now recruiting for an Applications Support Senior Analyst, at VP level to support our Markets business through Production Support in London.

Responsibilities:

• Support of High Touch Equities trading applications.
• The Apps Support Tech Lead Analyst is responsible to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions.
• Provides expertise in area and an advanced level of understanding of the principles of apps support.
• Formulates and defines systems scope and objectives for complex, high impact application enhancements and problem resolution through in-depth analysis and evaluation of complex business processes, systems and industry standards; documents requirements.
• Partners with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals.
• Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements
• Considers the implications of the application of technology to the current environment.
• Identifies risks, vulnerabilities and security issues; communicates impact; proposes risk mitigation options.
• Acts as advisor or coach to new or lower level analysts; allocates work.
• Provides in-depth analysis with interpretive thinking to define problems and develop innovative solutions.
• Directly impacts the business by influencing strategic functional decisions through advice, counsel or provided services.
• Persuades and influences others through strong and comprehensive communication and diplomacy skills
• Performs other duties and functions as assigned
  
  
  

Qualifications:

• Relevant experience in a similar role, within a Markets environment
• Practical problem solving and strategic thinking skills
• Demonstrated leadership, interpersonal skills and relationship building skills
• Service oriented attitude
• Ability to work in a fast-paced environment
• Experience working or leading requirement gathering efforts for multiple large development projects at one-time
• Proficient using basic technical tools and systems
• Good interpersonal and communication skills
  
  
  

Education:

• Bachelor's/University degree, Master's degree preferred
  
  
  

What we'll provide you:

By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• 27 days annual leave (plus bank holidays)
• A discretional annual performance related bonus
• Private Medical Care & Life Insurance
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources
  
  
  

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.

Job Family Group:

Technology ------------------------------------------------------

Job Family:

Applications Support ------------------------------------------------------

Time Type:

Full time ------------------------------------------------------

Most Relevant Skills

Please see the requirements listed above.------------------------------------------------------

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

View Citi's EEO Policy Statement and the Know Your Rights poster.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

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