Senior Analyst - Sales Operations

ACCA Careers; Greater London; On-site; GBP 80,000 - 110,000; Full time

Job summary

Expedia Group is seeking a senior financial operations professional to oversee global payments, data analytics, and reporting across platforms. You will partner with Accounts Payable/Receivable, Procurement Operations, and business teams to resolve complex data and system issues, driving process improvements and accurate insights.

The role emphasizes data-driven decision making, regulatory compliance, and strong stakeholder communication in a fast-paced travel technology environment.

Qualifications

• Bachelor's degree in finance, accounting, business, economics, data analytics, or related field; or equivalent experience.
• Six+ years of experience in financial operations, payments, or business analysis.
• Experience with financial systems, ERP, databases, and management reporting tools.
• Advanced Excel and data analysis skills with large datasets.
• Experience validating data accuracy, identifying trends, and producing reports/visualizations.
• Ability to manage competing priorities and complex projects.

Responsibilities

• Support operation and execution of global payments across financial platforms.
• Partner with accounts payable/receivable, procurement operations and services.
• Investigate and resolve complex financial transaction, data, and system issues.
• Lead information management, reporting and data visualization efforts.
• Audit system outputs and validate financial data accuracy, analytics, and reporting.
• Identify root causes and lead process improvement initiatives.
• Translate analyses into clear insights for business decisions.
• Collaborate with BI teams to operationalize identified opportunities.
• Support leadership, coaching, and knowledge sharing on data privacy.

Skills

Financial operations

Payments

Business analysis

ERP systems

Advanced Excel

Data analytics

Stakeholder comms

Process improvement

Data accuracy

Education

Bachelor's degree in finance

Equivalent experience

Job description

At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.

Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.

In This Role, You Will

• Support the operation and execution of transactional global payments to and from Expedia Group across financial platforms.
• Partner with Corporate Accounts Payable and Receivable, Procurement Operations, Partner Payment Operations and Services, and other business teams.
• Investigate and resolve complex financial transaction, data, and system issues.
• Lead information management and reporting activities, ensuring requests are addressed accurately and within agreed timelines.
• Audit system outputs and validate the accuracy of financial data, analytics, and reporting.
• Develop and improve processes for information storage, archiving, disposal, and data sharing in line with privacy and regulatory requirements.
• Identify root causes, recommend solutions, and lead the implementation of process improvements.
• Create reports, tools, measures, and data visualizations that improve operational efficiency and provide actionable insights.
• Manage multiple priorities, timelines, and stakeholder needs while balancing immediate deliverables with longer-term objectives.
• Translate complex analyses into clear, natural-language insights that inform business decisions.
• Partner with Business Intelligence teams to productionalize opportunities identified through analysis.
• Support team leadership, escalations, knowledge sharing, and coaching on systems, processes, and data privacy practices.

Experience and Qualifications

Required

• Bachelor's degree in finance, accounting, business, economics, data analytics, or related technical field; or Equivalent related professional experience.
• Six or more years of applicable experience in financial operations, payments, sales operations, business analysis, or a related field.
• Experience working with financial systems, ERP platforms, databases, and management reporting tools.
• Advanced Excel and data analysis skills, including the ability to work with large datasets.
• Experience validating data accuracy, identifying trends, and developing actionable reporting or visualizations.
• Proven ability to manage competing priorities, complex projects, and overlapping deadlines.
• Proficient written, verbal, and stakeholder communication skills.
• Experience identifying root causes and implementing practical process improvements.
• Strong attention to detail, sound judgment, and a proactive approach to problem solving.

Preferred

• Master's degree in finance, accounting, business, economics, data analytics, or a related field.
• Experience with global payments, accounts payable, accounts receivable, procurement operations, or partner payment services.
• Experience with data visualization, business intelligence, or reporting tools.
• Knowledge of information governance, data privacy, and regulatory requirements.
• Experience leading implementation initiatives or continuous improvement programs in a global organization.

Accommodation requests

Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation.

About Expedia Group

Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.

Important notice

Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is https://careers.expediagroup.com/jobs/.

Equal Opportunity

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.