Senior Analyst – Forecasting

Ocado Retail; Hatfield; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

Ocado Retail is seeking a Senior Analyst – Forecasting to enhance demand prediction and capacity optimization. The role involves collaborating with various departments and improving forecasting accuracy through innovative tools and methods. Ideal candidates will possess strong analytical skills, experience in retail or e-commerce, and excellent project management capabilities.

Benefits

Private medical insurance

Annual bonus scheme

Pension contributions up to 7%

Discounts on Ocado and M&S

Blended working options

26 days holiday plus 8 bank holidays

Qualifications

• Strong experience as an analyst in forecasting.
• Experience presenting analytics to varied audiences.
• Ability to communicate and influence at all levels.

Responsibilities

• Deliver time-critical forecasts to stakeholders.
• Develop partnerships across Revenue Management and Operations.
• Manage junior members within the team.

Skills

Data mining using SQL

Project Management

Communication

Analytical Thinking

Excel skills

Education

Numerate or Technical Degree (2:1 and above)

Mathematics A Level (Grade A)

Tools

Google Suite

Tableau

Job description

Join to apply for the Senior Analyst – Forecasting role at Ocado Retail

Join to apply for the Senior Analyst – Forecasting role at Ocado Retail

Permanent

Hatfield (Hybrid working – 3 days in the office)

40 hours

Contract type: Permanent

Location: Hatfield (Hybrid working – 3 days in the office)

Working hours per week: 40 hours

Level: Mid-level

Application closing date: 1st July 2025

About Us

Our mission is to deliver joy in every shop, through unbeatable choice, unrivaled service, and reassuringly good value.

We’re Ocado Retail, a market-leading, joint venture between Ocado Group and M&S and the world’s largest dedicated online supermarket ocado.com. Not only is Ocado.com the only place to shop a full range of M&S food online, but it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind Zoom by Ocado, our same-day grocery delivery service.

About The Team And The Role

The Forecasting team works closely with our Planning, Finance and Marketing departments to accurately predict customer demand and maximise network capacity utilisation. The Forecasting team is responsible for:

• Short-term forecasting and capacity utilisation
• Medium-term scenario forecasting to explore alternative strategies for meeting growth targets.
• Long-term strategic guidance – forecasting long-term customer demand to help build our long-term network, marketing and acquisition strategy
  
  

The Senior Analyst is responsible for helping to deliver and narrate time critical forecasts to our stakeholders while ensuring that the team continues to develop its forecasting capabilities.

What You’ll Do

• Take responsibility for delivering particular workstreams within the team.
• Develop a good working partnership with colleagues across Revenue Management, Finance, Operations and Ocado Logistics.
• Help prioritisation of work within the team through good Project Management.
• Look for and develop tools to automate decision making, reports to enable self-serve and support projects that drive business improvement.
• Assist development of our forecasting accuracy KPIs, identify the source of inaccuracies and implement improvements to the forecasting processes to remove bias and reduce error.
• Work with the Data Science team to evolve our forecasting toolkit
• Manage junior members of the team.
• Contribute to the development of best practices and support sharing them among the wider Insight
  
  

Who You Are

Essential:

• Strong experience as an analyst
• Experience in presenting analytics-driven output to wide-ranging audiences
• Proven experience in data mining using SQL
• The ability to communicate and influence at all levels
• Ability to drive projects forward and deliver to plan
• Excellent Google Suite / Excel skills
• Numerate or Technical Degree (2:1 and above) + Mathematics A Level (or equivalent) Grade A
• Ability to prioritise and balance immediate work against longer-term priorities
  
  

Preferred:

• Experience in a retail, e-commerce or FMCG consumer-facing business
• Experience with data visualisation software such as Tableau
• Familiarity with Google’s wider data ecosystem (e.g. Google Cloud Storage, AutoML)
• Knowledge of forecasting methods.
• Experience of R or Python
• Willingness to learn and innovate and take advantage of new technologies.
  
  

What’s In It For You

By joining Ocado Retail you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day, and grow your skills and career in online retail.

If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal. Here’s a taste of what we offer:

Health & Wellbeing: Private medical insurance with the option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more.

Spend & Save: Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme and free shuttle bus from Hatfield station to the office.

Never miss the moments that matter: Blended/Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy an extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities.

Our Hiring Process

Lucky for us, we get loads of great applications and we really appreciate that so many people put the time and effort in to apply. To recognise that, we treat all applications respectfully and fairly. So, if yours stands out, you’ll follow our standard hiring process – one of our Talent Partners will talk you through this in an initial call.

Everyone’s welcome

We’re an equal opportunities employer. That means that we make sure all potential colleagues are treated fairly and equally. If you require reasonable adjustments during the recruitment process, please let us know on the application form.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development and Sales

• Industries

  Retail

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