Senior Analyst - Claims Advisory

Marsh & McLennan Companies; Norwich; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading global insurance broker is seeking a Senior Analyst for Claims Advisory. This full-time position offers a hybrid work model, focusing on managing medium complexity claims and ensuring compliance with standards. The role involves communication with clients and insurers, as well as generating claims reports. Ideal candidates will thrive in a diverse and inclusive environment.

Responsibilities

• Review and understand incoming documentation and claims notifications.
• Determine coverage for medium complexity claims.
• Liaise with clients on claim-related issues.

Job description

Senior Analyst - Claims Advisory

Overview

Apply for the remote position with a hybrid work model. Location: Norwich - Willow. Type: Full-time. Posted on: Yesterday. Requisition ID: R_304270.

Company

Marsh, a leading global insurance broker and risk advisor, part of Marsh McLennan.

Responsibilities

1. Review and understand incoming documentation and claims notifications; inform relevant parties of potential issues or contentious claims; seek guidance or refer to Claims Advocates as necessary.
2. Identify policies or coverage areas affected by medium value claims from middle-market to large clients; seek validation and clarification to ensure proper protocol adherence.
3. Determine coverage for medium complexity claims and clients, utilizing policy knowledge and communication with Underwriters and Insurers to manage claims and ensure compliance with standards.
4. Review escalated claims processing issues, provide resolutions or refer to Claims Advocates for technical expertise, ensuring correct application of claims policies and calculations.
5. Liaise with clients on claim-related issues or service concerns to resolve moderate complexity issues.
6. Communicate with clients, colleagues, third parties, or insurers to receive updates, request information, or resolve queries; provide advice on common claims topics.
7. Generate and update claims reports for accurate record-keeping and distribution.
8. Facilitate collection from insurers on medium-sized claims and track payments to maintain organized records of ongoing claims settlements.

Company Commitment

Marsh McLennan is dedicated to diversity, inclusion, and flexible work environments. We aim to attract and retain diverse talent and provide reasonable accommodations for candidates with disabilities. Our hybrid work model includes remote work and in-office collaboration at least three days a week, with designated 'anchor days' for team in-person meetings.