Senior AI Product & Experience Design Consultant

Visa; Greater London; Hybrid; GBP 85,000 - 120,000; Full time

Job summary

Visa Consulting & Analytics (VCA) invites a Design Consultant – AI Product & Experience Design to join an emerging team in London and Berlin. This manager-level IC role focuses on helping clients identify, prioritise, design and launch AI-powered products, services and experiences.

You will lead client engagements and design workstreams without direct people management. Working with business consultants, engineers and data scientists, you will translate insights into actionable product

Qualifications

• Requires Bachelor's degree or equivalent professional experience.
• Experience designing digital products and services with AI capabilities.
• Portfolio demonstrating AI product design work and intelligent experiences.

Responsibilities

• Lead client engagements to identify, prioritise and design AI-powered products, services and experiences.
• Apply human-centred design, product strategy and service design methods to solve challenges.
• Translate emerging technologies into future-state product concepts.
• Design AI-enabled experiences balancing automation and user control.
• Create journeys, service blueprints, prototypes and artefacts for validation.
• Lead workshops, research and experimentation activities with stakeholders.
• Ensure responsible, accessible and trustworthy AI experiences aligned with governance.

Skills

Human-centered design

Product strategy

Facilitation

Client advisory

Cross-functional collaboration

Storytelling

Education

Bachelor's degree or equivalent

Tools

Figma AI

Claude Code

Replit

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Job description

Visa Consulting & Analytics (VCA) invites a Design Consultant – AI Product & Experience Design to join an emerging team in London and Berlin. This manager-level IC role focuses on helping clients identify, prioritise, design and launch AI-powered products, services and experiences.

You will lead client engagements and design workstreams without direct people management. Working with business consultants, engineers and data scientists, you will translate insights into actionable product