Senior AI Adoption & Technical Success Lead

OutSystems Limited; Greater London; On-site; GBP 100,000 - 140,000; Full time

Job summary

OutSystems Limited is seeking a Technical Success Manager in London to manage top-tier accounts and accelerate AI-driven adoption in complex environments. You will perform technical reviews, design adoption plans, and guide customer teams through transitioning to Agentic Workflows using OutSystems Mentor and Agent Workbench.

The role emphasizes strong communication, problem solving and deep knowledge of SDLC best practices, with certifications in AI or OutSystems seen as a plus.

Qualifications

• 5+ years in developing Web/Mobile projects using SDLC best practices.
• Knowledge of AI prompt engineering, LLM integration, and agentic systems.
• Bachelor's degree in a technical field; AI or OutSystems certifications are a plus.

Responsibilities

• Manage a portfolio of top-tier accounts, accelerating product usage through strategic AI adoption in complex, large-scale environments.
• Perform technical reviews for complex, large-scale systems, and ensure adherence to OutSystems development best practices.
• Design technical adoption plans to drive strategic business impact by guiding customers to implement agentic systems that maximize platform value.
• Guide customer development teams through the transition from standard applications to Agentic Workflows, leveraging OutSystems Mentor and Agent Workbench to drive significant business impact.
• Serve as a customer advocate internally, interfacing with Product Management and Global Support to resolve challenges.

Skills

Communication

Problem solving

Analytical skills

Client requirements

Web/Mobile SDLC

AI prompt engineering

LLM integration

Agentic systems

Education

Bachelor's degree

AI certifications

OutSystems certifications

Tools

OutSystems Mentor

Agent Workbench

Job description

OutSystems Limited is seeking a Technical Success Manager in London to manage top-tier accounts and accelerate AI-driven adoption in complex environments. You will perform technical reviews, design adoption plans, and guide customer teams through transitioning to Agentic Workflows using OutSystems Mentor and Agent Workbench.

The role emphasizes strong communication, problem solving and deep knowledge of SDLC best practices, with certifications in AI or OutSystems seen as a plus.