Senior Agile Delivery Manager

Department for Work and Pensions (DWP); London; Hybrid; GBP 61,000 - 76,000; Full time

Job summary

Join the Department for Work and Pensions as an Agile Delivery Manager in London. In this pivotal role, you'll lead cross-functional teams to deliver digital solutions that respond to user needs. You'll champion Agile practices while fostering a culture of continuous improvement and collaboration among stakeholders.

Benefits

Generous annual leave starting at 25 days

Flexible working arrangements

Employee assistance programme

Health and wellbeing support

Learning and development opportunities

Qualifications

• Extensive experience in leveraging Agile methodologies.
• Strong track record in leading diverse teams.
• Ability to engage with senior stakeholders.

Responsibilities

• Lead teams using Agile frameworks for efficient outcomes.
• Identify and remove barriers to progress.
• Engage with stakeholders to align business goals.

Skills

Agile Delivery

Stakeholder Engagement

Team Motivation

Continuous Improvement

Education

Experience in Agile environments

Job description

These roles may be located in one of the following locations; Leeds and London. Please find further information on the Corporate hub locations here.

Job Summary

Lead. Inspire. Deliver.

Are you a passionate Agile leader with a talent for driving high-performing teams and delivering outstanding digital products?

Do you thrive in a fast-paced environment where collaboration, innovation, and customer value are at the heart of everything you do?

If so, we want you on our team!

You’ll play a pivotal role in leading cross-functional teams to deliver cutting-edge digital solutions. You’ll be the driving force behind Agile best practices, removing blockers, fostering a culture of continuous improvement, and ensuring smooth, efficient delivery.

We have a number of exciting opportunities across multiple teams, each playing a crucial role in shaping the future of digital services at DWP in our Working Age Services team.

Working Age Services (WAS) are at the forefront of the Department’s change and innovation agenda, delivering ground-breaking solutions and approaches driven by product and end user need. The WAS teams are responsible for delivery of welfare reform to claimants, landlords and DWP agents across a number of departmental change programmes and critical national infrastructure.

Job Description

You’ll join a thriving community of practice, where you'll share best practice, insight and support with a bunch of other talented, expert Agile Delivery Managers. We’re looking for a candidate that will:

• Champion Agile Delivery – Lead teams using Agile frameworks, ensuring efficiency and value driven outcomes.
• Drive High Performance – Motivate and mentor teams to work collaboratively, optimising workflows and maximising productivity.
• Remove Barriers – Identify and eliminate impediments, keeping teams focused and moving forward.
• Engage Stakeholders – Build strong relationships with product owners, engineers, and business leaders to align goals and expectations.
• Ensure Quality and Continuous Improvement – Foster a culture of feedback, learning, and iteration to enhance ways of working.
• Data and Metrics – Use key Agile metrics and insights to drive decision making and optimise delivery performance.
  
  

Check out these blogs about our Agile Delivery Teams in DWP: DWP Digital Careers

You’ll Join a Thriving Community Of Practice, Where You'll Share Best Practice, Insight And Support With a Bunch Of Other Talented, Expert Agile Delivery Managers. We’re Looking For a Candidate That Will

• Champion Agile Delivery – Lead teams using Agile frameworks, ensuring efficiency and value driven outcomes.
• Drive High Performance – Motivate and mentor teams to work collaboratively, optimising workflows and maximising productivity.
• Remove Barriers – Identify and eliminate impediments, keeping teams focused and moving forward.
• Engage Stakeholders – Build strong relationships with product owners, engineers, and business leaders to align goals and expectations.
• Ensure Quality and Continuous Improvement – Foster a culture of feedback, learning, and iteration to enhance ways of working.
• Data and Metrics – Use key Agile metrics and insights to drive decision making and optimise delivery performance.
  
  

Check out these blogs about our Agile Delivery Teams in DWP: DWP Digital Careers

Person specification

See selection process for further details.

If you would like to learn more about the role, please contact [e-mail].

Technical skills

We'll assess you against these technical skills during the selection process:

• Experience of working in an agile environment.
  
  

Alongside your salary of £55,557, Department for Work and Pensions contributes £16,094 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

We also have a broad benefits package built around your work-life balance which includes:

• Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours.
• Generous annual leave – at least 25 days on entry, increasing up to 30 days over time (pro–rata for part time employees), plus 9 days public and privilege leave.
• Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme.
• Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly).
• Family friendly policies including enhanced maternity and shared parental leave pay after 1 year’s continuous service.
• Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes.
• An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Women’s Network, National Race Network, National Disability Network (THRIVE) and many more.
  
  

This job role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business need but personal circumstances and other relevant circumstances will also be taken into account. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.

Salary Information

The regional pay for this role is from £55,557 to £75,748.

The maximum regional salary for the grade is £66,058, however a Digital Allowance of up to £9,690 per annum is available for exceptional candidates. Digital Allowance is non-salary, and non-pensionable, and is classed as a temporary allowance. It is reviewed annually where it could be retained, amended, or removed.

The London pay for this role is from £61,089 to £75,748.

The maximum London salary for the grade is £71,675, however a Digital Allowance of up to £4,073 per annum is available for exceptional candidates. Digital Allowance is non-salary, and non-pensionable, and is classed as a temporary allowance. It is reviewed annually where it could be retained, amended, or removed.

Our offer to successful candidates will be based on an assessment of your skills and experience as demonstrated at interview.

Existing Civil Servants who secure a new role on lateral transfer should maintain their current salary.

Existing Civil Servants who gain promotion may move to the bottom of the grade pay scale or 10% increase in salary whichever would be the greater.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Experience and Technical skills.

Stage 1: Application

Your Application Will Consist Of Four Parts

• A Personal Details application form.
• Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed.
• Personal statement - up to 750 words. This statement should be used to provide examples of how you meet the essential criteria below:
• Significant demonstrable experience of digital delivery in an agile environment in multiple phases.
• Influential, and able to promote a culture of psychological safety in teams, managing team dynamics. Fostering a continuous improvement environment.
• Extensive experience and proven track record of leading and building stakeholder relationships at multiple levels.
• Significant evidence of having a proactive approach to learning and development of yourself and others.
• Strong working knowledge and practical experience in the use of Agile principles and practices.
• Technical statement (up to 250 words). The following statement is aligned to the required technical skill of experience of working in an agile environment:
  
  

Provide evidence of your track record of delivering large scale digital services at pace in complex agile environments involving multiple delivery teams and stakeholders.

The sift panel will use the information in your employment history, personal statement, and technical statement to assess your experience, skills and knowledge.

An initial sift will be conducted using the technical statement. Candidates who pass the initial sift will be progressed to a full sift.

For Hints and Tips on completing your application visit Applying for jobs at DWP Digital.

Applications will be sifted at regular intervals from the date the posts are advertised. Please apply as soon as you can, do not wait until the end of the campaign.

Important Information

• You will be asked to complete your employment history. Any information that you would customarily share on a CV should therefore be entered onto the application form.
• Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered.
• If your employment history, personal statement or technical statement contain any personal details your application will be withdrawn.
• We recognise that AI may be helpful when applying for this role, but it is important to use it in the right way. Read the DWP AI Candidate Guide to understand how you can make the best use of GenAI while ensuring your application remains authentic and effective.
  
  

Stage 2: Interview

If you’re successful at sift stage you will be invited to a video interview via Microsoft Teams. There, you will be assessed against the essential criteria as outlined above.

Interviews will take place from the beginning of August 2025. Interview dates to be confirmed.

Further information

Find out more about Working for DWP

If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards.

A reserve list may be held for a period of 6 months from which further appointments can be made.

All successful candidates and those placed on reserve will be posted in merit list order by location.

The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action.

Reasonable Adjustment

At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce.

We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia.

If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via [e-mail] as soon as possible before the closing date to discuss your needs.

Complete the “Reasonable Adjustments” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

For further information on reasonable adjustments, terms and conditions and how we recruit visit the How we recruit page.

Feedback will only be provided if you attend an interview or assessment.

This vacancy is using Success Profiles (opens in a new window), and will assess your Experience and Technical skills.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This Job Is Broadly Open To The Following Groups

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
  
  

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job Contact

• Name : Natalie Selby
• Email : [e-mail]
  
  

Recruitment team

• Email : [e-mail]
  
  

Further information

Appointment to the Civil Service is governed by the Civil Service Commission Recruitment Principles. If you wish to make a complaint, please find further details here: https://careers.dwp.gov.uk/how-we-recruit/.