Senior Admissions Officer — Enrolment Strategy & Compliance

GBS; Birmingham; On-site; GBP 35,000 - 38,000; Full time

Benefits offered by this job

Annual leave 25 days

Workplace pension

Tuition reimbursement

Flexible benefits

Perks@Work discounts

Job summary

GBS in Birmingham is seeking a Senior Admissions Officer to manage the admissions process and deliver a high-quality service for applicants and stakeholders. You will provide information, guidance and support to colleagues while ensuring timely processing and data accuracy across the team.

The role requires experience in HE admissions, strong data integrity and the ability to work flexibly, including occasional evenings or weekends. A proactive approach and good customer service are essential.

Qualifications

• Degree-level education or equivalent experience.
• Proven HE admissions experience and understanding of the student lifecycle.
• Experience supervising or supporting a team and driving change.
• Strong data integrity and attention to detail.

Responsibilities

• Support admissions team to deliver an effective service.
• Meet recruitment targets across programmes.
• Maintain accurate records and compliant data input.
• Input and verify applicant data for reporting.
• Interview applicants and assess written work.
• Provide information and guidance on course options.
• Support with project work and peak periods.
• Assist with training and first-line guidance for staff.

Skills

Degree-level education

HE admissions experience

Team supervision

CRM & MS Office proficiency

Data accuracy

Decision making

Customer service

Evenings/weekends flexibility

Education

Degree-level education or equivalent

Tools

Student Management Systems

Microsoft Office

Job description

GBS in Birmingham is seeking a Senior Admissions Officer to manage the admissions process and deliver a high-quality service for applicants and stakeholders. You will provide information, guidance and support to colleagues while ensuring timely processing and data accuracy across the team.

The role requires experience in HE admissions, strong data integrity and the ability to work flexibly, including occasional evenings or weekends. A proactive approach and good customer service are essential.