Senior Administrator - Quality and Standards (p/t)

University of Chichester; Chichester; On-site; GBP 25,000 - 35,000; Part time

Job summary

An established educational institution is seeking a dedicated senior administrator to join their supportive team. This part-time role focuses on providing high-level support within the Academic Quality and Standards Service, ensuring smooth operations and effective communication with students and stakeholders. The ideal candidate will possess strong interpersonal skills, a commitment to student success, and a professional approach to administrative tasks. With a generous benefits package and a focus on work-life balance, this position offers a rewarding opportunity to contribute to the academic community while enjoying a fulfilling career.

Benefits

Defined Benefit pension schemes

Paid closure period over Christmas

Occupational sickness scheme

On-site gym

Cycle purchase salary sacrifice scheme

Subsidised bus travel

24/7 Employee Assistance programme

Professional training opportunities

Qualifications

• Undergraduate degree or significant relevant experience required.
• Previous administrative experience in a similar environment is essential.

Responsibilities

• Provide high-level support within the Academic Quality and Standards Service.
• Manage claims from students for mitigating circumstances.

Skills

Interpersonal skills

Communication skills

Customer service

Administrative experience

Attention to detail

Education

Undergraduate degree

Job description

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Department: Academic Quality and Standards

Part Time: 18.5 hours per week (0.5 fte)

18 Month Fixed-Term Contract in the first instance

We are currently seeking an experienced senior administrator to join our friendly and supportive team based at our Chichester campus. The key focus of this role is to provide high level support within the Academic Quality and Standards Service, including managing claims from students for mitigating circumstances as well as providing support for programme approval, annual monitoring, periodic review and Boards of Examiners. You will also liaise and work with academic and management colleagues, as well as external stakeholders. AQSS also supports and manages processes for Professional, Statutory and Regulatory Bodies including ESFA, Ofsted, and the Office for Students.

About you

You will have an Undergraduate degree or significant relevant experience in an appropriate environment: customer service, legal or regulatory, such as auditing. You will need good interpersonal and communication skills, a professional manner and the ability to build relationships and respect confidentiality. You will need to be approachable, adaptable and conscientious with a strong student focus. Previous administrative experience is essential, ideally within a similar environment, as is the ability to work to tight deadlines and manage and prioritise workload.

About the team

You'll be joining a highly professional, committed and student focused academic community and work within a small, friendly and flexible administrative team, who are keen to contribute to our student experience while enjoying a good work life balance.

In addition to your salary we offer a competitive reward package with a range of staff benefits and discounts which include:

• Defined Benefit pension schemes via our providers the Local Government Pension or Teachers' Pension Schemes. Your own monthly contributions are enhanced with employer contributions and a substantial automatic lump sum life cover scheme enhancement.
• A paid closure period over the Christmas break is in addition to our generous holiday allowance with bank holidays too and an occupational sickness scheme.
• There's also an on-site gym; a cycle purchase salary sacrifice scheme; subsidised bus travel between our Bognor and Chichester campuses and Chichester town centre; 24/7 Employee Assistance programme to support our staff and extensive personal / professional training opportunities throughout the year.

Enquiries are welcomed by Ceri Hunter, Head of Quality and Standards, [e-mail]

We are committed to equality, diversity and inclusion at every level because we believe a diverse workforce benefits us all.

Prior to submitting your application, kindly ensure you can demonstrate or acquire the necessary right to work in the UK. Please note the University is unable to financially support any visa applications.

This role is unlikely to meet the minimum standard salary required for skilled worker visa sponsorship. Information on other visa options is available from the Government website https://www.gov.uk/check-uk-visa

Interview Date: Wednesday 4th June 2025

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