Senior Administrator / Medical Secretary

Greater Manchester Mental Health NHS Foundation Trust; Salford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading mental health organization in Salford seeks an experienced administrator to manage the Salford Referral and Assessment Hub. Responsibilities include supporting the administration team, coordinating clinical activities, and maintaining patient pathways. The ideal candidate possesses strong administrative skills and the ability to liaise with clinical staff effectively. This position offers opportunities for professional development in a supportive environment.

Qualifications

• Experience in administration management.
• Ability to manage and support a team.
• Excellent communication skills.

Responsibilities

• Manage administration team and provide guidance.
• Undertake clerical duties for consultants.
• Monitor patient wait times and pathways.

Job description

Note: This role is not eligible for sponsorship unless you meet criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024.

The post holder is responsible for the administration management of the Salford Referral and Assessment Hub, single point of access. You will be responsible for the smooth implementation of administrate processes. The post holder will have line management responsibility for the Team Administrators within the team.

Duties will include minuting of meetings, typing of medical and other correspondence, actioning any requirements identified, along with coordinating clinical activities.

• Manage and support the administration team offering guidance and training where needed.
• Undertake audio/clerical duties for your consultants, including minute taking, clinical letters, reports, discharge correspondence and clinical activity data inputting.
• Provide first point of contact for written and telephone enquiries on behalf of your consultants, using judgement to establish validity and priority of the contact.
• Monitor patient wait times and action according to waiting times standard.
• Monitor and progress patient pathways.
• To line manage the Team Administrators within the team, ensuring all Trust Policies and Procedures regarding HR are adhered to.
• Plan and organise appointments in both the clinical diary systems and outlook diary systems and arrange travel / accommodation on behalf of your consultants when required.
• Arrange visits and meetings as required using judgement and experience to act in emergency cases.

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options. Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

For further details / informal visits contact: Name: Sarah Crowder
Job title: Admin & Performance Manager
Email address: [e-mail]