Senior Administrator - Childrens Services

NHS; Truro; On-site; GBP 25,000 - 35,000; Full time

Job summary

The Cornwall Partnership NHS Foundation Trust is seeking a Senior Administrator for Children's Services in Truro. This role requires an enthusiastic individual to provide essential administrative support to clinical teams, ensuring effective service delivery and coordination. Responsibilities include managing communications, supporting workflow, and maintaining data integrity. Ideal candidates will possess related qualifications and experience in an administrative capacity within healthcare.

Qualifications

• Administrative experience in a complex office environment is essential.
• Experience with record keeping and information governance is required.
• A good understanding of confidentiality in the NHS setting is necessary.

Responsibilities

• Provide comprehensive administrative support to the Neurodevelopmental Assessment & Consultation Teams.
• Manage diary scheduling, handle confidential information, and type reports.
• Support the Team Admin Coordinator and oversee essential data entry tasks.

Skills

Good communication / interpersonal skills

Ability to manage and prioritise workload

Good organisational and office skills

Education

GCSEs or equivalent (A-C) including Maths and English

NVQ 3 in business admin or equivalent qualification

Tools

NHS software packages (e.g., RiO, Maxims)

Job description

Go back Cornwall Partnership NHS Foundation Trust

Senior Administrator - Childrens Services

The closing date is 29 June 2025

An exciting opportunity has arisen for an enthusiastic, flexible and well-motivated Senior Administrator to join our Neurodevelopmental Assessment & Consultation Administrative Team in Truro.

The post holder will work within the Neurodevelopmental Assessment & Consultation Team office(s) and be responsible for the day-to-day operation and co-ordination of administrative support for these Teams, ensuring those children and their families are provided with an efficient and satisfactory service and to guarantee that all functions are carried out in accordance with agreed procedures, protocols and timescales. Along with, maintaining a consistently high level of performance standard, to support an efficient, effective and satisfactory service delivery. Whilst participating in administrative duties that ensure all administrative staff are supported and all patients, staff and visitors are treated in a professional and pleasant manner.

Proposed Interview Date: TBC

Main duties of the job

The post holder will be responsible for the provision of administrative support, including typing letters and reports as directed, diary management, scanning and entering confidential information on to the computer systems, writing minutes for various meetings, liaising with other professionals to gather additional information for the clinical team, overseeing the completion of Rio essential information, and supporting the Team Admin Coordinator in any other basic workforce tasks.

About us

We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health.We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases.Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon.As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.

Job responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.

Person Specification

Education / Qualifications

• GCSEs or equivalent (A-C) including Maths and English
• CLAIT/ECDL/NVQ 2 or equivalent
• NVQ 3 in business admin or equivalent qualification or experience
• Administrative Experience of working in a complex office environment
• OCR Level 3 Text Processing or equivalent
• OCR Level 3 Audio Typing or equivalentious NHS or Local Authority Experience
• Record Keeping
• Data - Protection / Information Governance

Skills and Aptitude

• Understanding of confidentiality
• Good communication / interpersonal skills
• Ability to work with spreadsheets and databases
• Ability to manage and prioritise workload
• Good organisational and office skills e.g. telephone, email & diary management
• Ability to understand Trust Procedures and Policies relating to the role

Personal Qualities

• Good Communication/Interpersonal Skills
• Ability to work in a Team
• Professional attitude and presentation
• Self-motivated

Knowledge & Abilities

• Experience in using NHS software packages i.e. RiO or Maxims
• Previous NHS or Local Authority experience
• Understanding of Children's Services
• Supervisory experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Cornwall Partnership NHS Foundation Trust