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Senior Administrator - Childrens Services

NHS

Truro

On-site

GBP 24,000 - 26,000

Part time

3 days ago
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Job summary

An exciting opportunity has arisen for a Senior Administrator to join the Neurodevelopmental Assessment & Consultation Team in Truro. The role involves providing essential administrative support, ensuring efficient service delivery, and maintaining high performance standards for patient care. Ideal candidates will possess relevant administrative qualifications and interpersonal skills, contributing to patient well-being in the NHS.

Qualifications

  • Experience working in a complex office environment.
  • Ability to manage and prioritise workload.
  • Previous NHS or Local Authority experience.

Responsibilities

  • Provide administrative support including diary management and typing letters.
  • Liaise with other professionals for additional information.
  • Support Team Admin Coordinator with basic workforce tasks.

Skills

Communication
Organisational skills
Confidentiality
Interpersonal skills

Education

GCSEs or equivalent (A-C) including Maths and English
NVQ 3 in business admin or equivalent
CLAIT/ECDL/NVQ 2 or equivalent

Tools

RiO
Maxims

Job description

Job summary

An exciting opportunity has arisen for an enthusiastic, flexible and well-motivated Senior Administrator to join our Neurodevelopmental Assessment & Consultation Administrative Team in Truro.

The post holder will work within the Neurodevelopmental Assessment & Consultation Team office(s) and be responsible for the day-to-day operation and co-ordination of administrative support for these Teams, ensuring those children and their families are provided with an efficient and satisfactory service and to guarantee that all functions are carried out in accordance with agreed procedures, protocols and timescales. Along with, maintaining a consistently high level of performance standard, to support an efficient, effective and satisfactory service delivery. Whilst participating in administrative duties that ensure all administrative staff are supported and all patients, staff and visitors are treated in a professional and pleasant manner.

Proposed Interview Date: TBC

Main duties of the job

The post holder will be responsible for the provision of administrative support, including typing letters and reports as directed, diary management, scanning and entering confidential information on to the computer systems, writing minutes for various meetings, liaising with other professionals to gather additional information for the clinical team, overseeing the completion of Rio essential information, and supporting the Team Admin Coordinator in any other basic workforce tasks.

About us

We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health.We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases.Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon.As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.

Details Date posted

09 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year Pro Rata

Contract

Permanent

Working pattern

Part-time

Reference number

201-25-285-A

Job locations

Truro Health Park

Infirmary Hill

Truro

TR1 2JA


Job description Job responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.

Job description Job responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.

Person Specification Education / Qualifications Essential
  • GCSEs or equivalent (A-C) including Maths and English
  • CLAIT/ECDL/NVQ 2 or equivalent
  • NVQ 3 in business admin or equivalent qualification or experience
  • Administrative Experience of working in a complex office environment
Desirable
  • OCR Level 3 Text Processing or equivalent
  • OCR Level 3 Audio Typing or equivalentious NHS or Local Authority Experience
  • Record Keeping
  • Data - Protection / Information Governance
Skills and Aptitude Essential
  • Understanding of confidentiality
  • Good communication / interpersonal skills
  • Ability to work with spreadsheets and databases
  • Ability to manage and prioritise workload
  • Good organisational and office skills e.g. telephone, email & diary management
  • Ability to understand Trust Procedures and Policies relating to the role
Personal Qualities Essential
  • Good Communication/Interpersonal Skills
  • Ability to work in a Team
  • Professional attitude and presentation
  • Self-motivated
Knowledge & Abilities Essential
  • Experience in using NHS software packages i.e. RiO or Maxims
  • Previous NHS or Local Authority experience
  • Understanding of Children's Services
Desirable
  • Supervisory experience
Person Specification Education / Qualifications Essential
  • GCSEs or equivalent (A-C) including Maths and English
  • CLAIT/ECDL/NVQ 2 or equivalent
  • NVQ 3 in business admin or equivalent qualification or experience
  • Administrative Experience of working in a complex office environment
Desirable
  • OCR Level 3 Text Processing or equivalent
  • OCR Level 3 Audio Typing or equivalentious NHS or Local Authority Experience
  • Record Keeping
  • Data - Protection / Information Governance
Skills and Aptitude Essential
  • Understanding of confidentiality
  • Good communication / interpersonal skills
  • Ability to work with spreadsheets and databases
  • Ability to manage and prioritise workload
  • Good organisational and office skills e.g. telephone, email & diary management
  • Ability to understand Trust Procedures and Policies relating to the role
Personal Qualities Essential
  • Good Communication/Interpersonal Skills
  • Ability to work in a Team
  • Professional attitude and presentation
  • Self-motivated
Knowledge & Abilities Essential
  • Experience in using NHS software packages i.e. RiO or Maxims
  • Previous NHS or Local Authority experience
  • Understanding of Children's Services
Desirable
  • Supervisory experience
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name

Cornwall Partnership NHS Foundation Trust

Address

Truro Health Park

Infirmary Hill

Truro

TR1 2JA


Employer's website

https://www.cornwallft.nhs.uk/ (Opens in a new tab)

Employer details Employer name

Cornwall Partnership NHS Foundation Trust

Address

Truro Health Park

Infirmary Hill

Truro

TR1 2JA


Employer's website

https://www.cornwallft.nhs.uk/ (Opens in a new tab)

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