Senior Administrator

Adecco; Southend-on-Sea; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in Southend-on-Sea is seeking a dynamic Senior Administrator to coordinate efficient job planning for the Delivery Department. The role requires strong organizational skills, the ability to manage schedules, ensure compliance, and act as a liaison with clients. If you're detail-oriented and thrive in fast-paced environments, this position could be a perfect fit for you.

Qualifications

• Proven ability in a fast-paced, demanding role.
• Highly organized and computer literate.
• Assertive yet professional with strong prioritization skills.

Responsibilities

• Support job planning and scheduling for the Delivery Department.
• Ensure compliance jobs are completed accurately and timely.
• Act as the contact point between sales teams and clients.

Skills

Organizational skills

Customer service

Interpersonal skills

Attention to detail

Project management

Job description

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Looking for a dynamic Senior Administrator to join our client's team!

Responsibilities:

• Support the Manager in coordinating daily job planning for the Delivery Department.
• Ensure efficient utilisation of Engineers by scheduling the most suitable teams based on skills, location, and certification.
• Schedule jobs well in advance, allowing sufficient time for coordinators and engineers to plan and book.
• Collaborate with the technical sales and key account teams to prioritise and book works within appropriate time frames.
• Ensure timely and accurate completion of compliance jobs, including producing Compliance Reports and Certificates.
• Act as the point of contact between the sales team and the client, understanding and managing all service delivery requirements.
• Coordinate with subcontractors and raise purchase orders as necessary.
• Confirm works, prepare job requirements, and communicate with clients regarding service delivery.
• Ensure permits are in place and act as a contact point for Compliance Technicians/Surveyors.
• Manage schedules, asset management, and liaise with sub-contractors.
• Monitor resource allocation and resolve service delivery-related problems.

PROFILE:

• Proven ability to work in a fast-paced and demanding role.
• Highly organised, detail-oriented, and computer literate.
• Strong customer service and interpersonal skills.
• Assertive yet professional approach, able to prioritise and remain calm under pressure.
• Helpful if familiar with building services or has contractual and project management skills.

Join our client's enthusiastic team and make a difference in coordinating outstanding customer service! Apply now!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.