Senior Administrator

TieTalent; Ferndown; On-site; GBP 80,000 - 100,000; Part time

Job summary

An independent care home group in Ferndown is looking for a Senior Administrator to manage the administration team and provide exceptional customer care. Key tasks include handling visitor greetings, conducting viewings, and managing enquiries. Candidates must have previous supervisory experience in administration and demonstrate strong interpersonal and organisational skills. This role offers career progression and various benefits, including a contributory pension scheme.

Benefits

Excellent induction and training

Career progression opportunities

Annual pay review

Free uniforms

Qualifications

• Previous experience supervising a team in administration or reception is essential.
• Demonstrate professionalism and customer service skills.
• Must have literacy, numeracy, and proficiency with Microsoft Office.

Responsibilities

• Manage the administration team and its functions.
• Provide excellent customer care and handle visitor greetings.
• Conduct viewings and manage telephone and email enquiries.

Skills

Organisational skills

Interpersonal skills

Customer service skills

Proficiency with Microsoft Office

Job description

About

Senior Administrator

Based at Fernhill in Ferndown, Dorset

From £13.79 up to £15.29 per hour

• At Colten Care, we are proud to offer career development opportunities and a range of pay enhancements across our roles. Contact us to find out more.
• 27 hours per week, working between 8:30 am to 5:30 pm, including alternate weekends (paid breaks).

Introduction

We are looking for an organised and friendly individual to join our team to provide a warm welcome to all visitors. Your interpersonal skills will be in regular use, assisting your team, residents, and relatives.

About The Job

The Senior Administrator is responsible for managing the administration team and the administration functions of the care home. You will provide excellent customer care, handle visitor greetings, conduct viewings, manage telephone and email enquiries, perform general office duties, handle financial and recruitment administration, and support the Home Manager with various tasks.

About You

Previous experience supervising a team and in administration or reception is essential. You should demonstrate professionalism, customer service skills, literacy, numeracy, and proficiency with Microsoft Office. Flexibility, approachability, organisation, and prioritisation skills are also required.

Additional Requirements

Business insurance is essential due to travel during work hours.

About Us

We are an award-winning, family-owned, independent care home group with a strong reputation. All our nursing homes are rated at least 'good' by the CQC, with seven rated 'outstanding'.

Additional Benefits

• Excellent induction, training, and support
• Career progression opportunities
• Annual pay review
• Choice of meals and drinks on duty
• Free uniforms
• Contributory pension scheme
• Background checks at no cost to you

Location: Ferndown, England, United Kingdom

Work experience: Administrative

Languages: English