Senior Administrator

NHS; Exeter; On-site; GBP 24,000 - 26,000; Part time

Job summary

A regional healthcare provider in Exeter is looking for a Senior Administrator to provide crucial administrative support in a healthcare setting. This part-time position requires excellent customer service skills, proficiency in Microsoft Office, and at least one year of clerical experience. Join a friendly team dedicated to supporting child and family health in Devon.

Qualifications

• Minimum 1 year clerical, administrative or reception experience.
• Experience within a customer care, healthcare, education or social care setting preferred.
• Willingness to undertake training relevant to the post.

Responsibilities

• Provide secretarial, administrative and organisational support.
• Respond to incoming telephone queries in a timely manner.
• Maintain electronic and paper files for clinic planning.

Skills

Computer Literate

Good knowledge of Microsoft Office packages

Clerical and administrative skills

Education

Good general education e.g. GCSEs or equivalent

Job description

Job summary

Child and Family Health Devon

Child and Family Health Devon (CFHD) have an exciting opportunity for a Senior Administrator to join our friendly team. Although your main base will be at Evergreen House, there may be an occasional need to work from another site in Exeter.

The Senior Administrator will be part of a wider Business Support function.

You will have a key role in providing secretarial, administrative and organisational support across the full range of office and service activities, including the smooth running of the office, processing of referrals, maintaining caseloads, working alongside clinicians planning clinics as well as general secretarial/administrative support to a range of frontline clinicians & managers.

This is a permanent part time position working 18.75 hours per week.

Main duties of the job

Main duties include:

• providing excellent customer service by responding to incoming telephone queries in a timely and accurate way
• general administrative tasks
• use of electronic systems
• preparation of electronic and paper files
• assisting with reporting and compilation of data
• producing letters and reports
• processing of incoming correspondence
• Support to clinical team members
• Diary management

Why work with us - 1 (pagetiger.com)

About us

Children and Family Health Devonprovidehealth servicesfor children, young people and families across Devon. Our hope is that our services help children and young people to feel healthy, happy and safe.

Careers - Children and Family Health Devon

Details Date posted

28 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year per annum (pro rata)

Contract

Permanent

Working pattern

Part-time

Reference number

388-7330183-CFHD

Job locations

Evergreen House

Victoria Park Road

EXETER

EX2 4NT

Job description Job responsibilities

Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification

Full training will be provided in this friendly team.

Job description Job responsibilities

Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification

Full training will be provided in this friendly team.

Person Specification Knowledge Essential

• Computer Literate
• Good working knowledge of Microsoft Office packages including Outlook, Word, Excel.
• Willing to undertake training relevant to the post

Desirable

• Good knowledge of a wide range of office procedures

Experience Essential

• Clerical, administrative or reception experience (minimum 1 year).

Desirable

• Clerical, administrative or reception experience (minimum 2 years). Experience within a customer care, healthcare, education or social care setting.

Qualifications Essential

• Good general education e.g. GCSEs or equivalent.

Desirable

• NVQ level 3 Business Administration or equivalent experience

Person Specification Knowledge Essential

• Computer Literate
• Good working knowledge of Microsoft Office packages including Outlook, Word, Excel.
• Willing to undertake training relevant to the post

Desirable

• Good knowledge of a wide range of office procedures

Experience Essential

• Clerical, administrative or reception experience (minimum 1 year).

Desirable

• Clerical, administrative or reception experience (minimum 2 years). Experience within a customer care, healthcare, education or social care setting.

Qualifications Essential

• Good general education e.g. GCSEs or equivalent.

Desirable

• NVQ level 3 Business Administration or equivalent experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name

Torbay and South Devon NHS Foundation Trust

Address

Evergreen House

Victoria Park Road

EXETER

EX2 4NT

Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

Employer details Employer name

Torbay and South Devon NHS Foundation Trust

Address

Evergreen House

Victoria Park Road

EXETER

EX2 4NT

Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)