Senior Administrator

Integrated Care System; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading healthcare organization is looking for a Senior Administrator to support the Theatres, Anaesthetics and Critical Care team. This role involves managing patient pathways to ensure efficient administration and delivery of patient care. Candidates should possess strong organizational skills, a patient-focused attitude, and a commitment to personal development.

Benefits

Excellent training packages

Friendly and supportive team environment

Qualifications

• GCSE level in Maths and English is required.
• NVQ Level 3 in Administration or equivalent.
• Experience of providing service to patients is ideal.

Responsibilities

• Manage the end-to-end patient pathways for pre-assessment and anaesthesia.
• Transcribe clinic letters and handle queries.
• Liaise with clinical staff and ensure a great patient experience.

Skills

Communication

Patient focused attitude

Empathy

IT Skills

Good organisational skills

Education

Good standard of general education to GCSE level

NVQ Level 3 in Administration

Tools

Microsoft office products

Lorenzo and other trust systems

Job description

Go back Hull University Teaching Hospitals NHS Trust

Senior Administrator

The closing date is 09 July 2025

We are looking for a Senior Administrator to join the Theatres, Anaesthetics and Critical care care group team at Castle Hill Hospital.

The Senior Administrator will be responsible for the end to end clinical administrative processes associated to the patient pathways for pre-assessment and anaesthetics, ensuring a smooth and efficient service for both the multidisciplinary team and patients, in order to deliver a high quality administration service, for our patients and customers .

Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HUTH would not be able to issue a Certificate of Sponsorship for this role.

Main duties of the job

Our Senior Administrator will play a vital role in the delivery of patient care via the management of the patients end-to-end pathway and supporting the wider team. The role is varied and challenging and your day to day duties may include;

• Clinic letter transcription
• Handling queries from the pre assessment /Anaesthetic team
• Liaising with clinical staff and wider teams
• Helping track our patients through their journey to ensure a great patient experience

Although previous administration experience would be helpful, we are first and foremost looking for individuals with a passion to work in a health care setting and those with a 'can do' attitude. Candidates should possess the following skills;

• Communication to support our patients
• Patient focused attitude
• Empathy
• Friendly & Welcoming
• IT Skills

The successful candidates will join a friendly and supportive team that values the contribution of all staff with excellent training packages.

Should you wish to discuss our Administrator position further, please get in touch.

About us

The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.

Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.

Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.

As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.

We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.

Job responsibilities

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.

Should we receive a high volume of applications the advert may be closed earlier than stated.

Person Specification

Qualifications / exp

• Good standard of general education to GCSE level or equivalent, including Maths and English Language
• NVQ Level 3 in Administration of equivalent

Experience

• Experience of providing a service to patients or customers
• Experience of using electronic systems
• Experience of Microsoft office products
• Teamworking

Skills

• Good organisational skills
• Ability to prioritise own workload
• Ability to communicate effectively using a variety of media
• Proactive and able to work on own initiative
• Keyboard Skills
• Knowledge of Lorenzo and other trust systems
• Good Understanding of the NHS Agenda
• Knowledge of Medical Terminology

Other Requirements

• Interested in personal development
• Flexible approach to hours and conditions
• Willingness to travel to other sites

Personal Attributes

• Professional
• Caring
• Accountable

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Hull University Teaching Hospitals NHS Trust