Senior Administrator

TN United Kingdom; Cardiff; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Senior Administrator for their Cardiff office. This permanent role involves supporting the team with general administration tasks, ensuring smooth operations, and enhancing client relations. Ideal for those with prior administration experience in Financial Services, this position offers a chance to further your career while contributing to a collaborative team environment. Join a company dedicated to protecting and growing wealth, and be part of a dynamic team that values continuous improvement and effective communication.

Qualifications

• Previous administration experience is essential; training will be provided.
• Intermediate knowledge of MS Word, Excel, and Outlook is essential.

Responsibilities

• Provide day-to-day administration and support for the office.
• Communicate with Financial Advisers and clients regarding documentation.

Skills

Administration Experience

MS Word

MS Excel

MS Outlook

Attention to Detail

Communication Skills

Time Management

Team Collaboration

Initiative

Continuous Improvement

Job description

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RBC Brewin Dolphin is one of the UK's leading independent providers of discretionary wealth management. We offer award-winning personalised wealth management services that meet the varied needs of over 100,000 account holders, including individuals, charities, and pension funds.

We specialise in helping clients protect and grow their wealth by creating financial plans and investment portfolios that meet personal and professional ambitions and aspirations. Our services range from a simple execution only online service to bespoke discretionary investment management including retirement planning.

About this opportunity

We are actively seeking to appoint a Senior Administrator to join our Cardiff office, on a permanent basis. The Senior Administrator will have responsibility for some of the day-to-day administration and general support for the office, provide support to senior colleagues dealing with various tasks to ensure the smooth running of the team and office. This role would be suitable for individuals with administration experience in Financial Services, looking to further their career.

General administration to include:

• Communicating with Financial Advisers and clients
• Preparation and processing of all new client documentation and amendments
• Monitoring of transfers of assets/cash from other institutions
• ISA subscriptions and transfers
• Processing of payments clients
• Liaising with colleagues within Business Support regarding administration of client accounts.
• Ensuring client details and reviews are recorded correctly on systems
• General record keeping and electronic filing
• Adhering to Conduct Risk standards

Additional tasks to include:

• Run projects for the office where appropriate and to show leadership by volunteering to be champions/ambassadors/specialists/Wizards where appropriate to show commitment to wider business

Skills/Qualifications:

• Previous administration experience is essential – additional training will be provided.
• Intermediate knowledge of MS Word/Excel/Outlook essential.
• Demonstrates responsibility for achieving own goals and willing to assist with the achievement of office goals.
• Excellent attention to detail when completing written and numerical based tasks.
• Clear and concise communication skills – oral and written
• Ability to meet deadlines/work within restricted timescales
• Flexible and reliable team member, acting as a role model for more junior team members.
• Finds opportunities to proactively support and share knowledge with others for the benefit of the team.
• Ability to work on own initiative to achieve required results
• Strong focus on continuous improvement, with the ability to seek opportunities to improve processes and procedures, consults others and acts accordingly.
• Collaborative and inclusive approach to work
• Anticipates and prepares for change. Makes suggestions for increasing effectiveness through change. Shifts priorities according to changing demand.