Senior Administrator

Provide Community; Braintree; On-site; GBP 26,000 - 27,000; Full time

Job summary

Provide CIC in Eastlight House, Braintree, is seeking an Administration Clerk at Grade Band 3 to provide comprehensive, professional administrative support across the Chelmsford/Maldon/Braintree area.

You will manage data entry, audio typing and NHS workflows, using SystmOne and other IT systems, while maintaining strict confidentiality and clear communication with staff and patients.

Qualifications

• 2 years administrative experience.
• NVQ or equivalent qualification.
• Good level of education and strong IT skills.

Responsibilities

• Providing comprehensive administrative support for clinicians and medical staff.
• Specialist knowledge of a clinical service area supported by the Admin Support Team.
• Answering queries, progress chasing, problem solving and non-clinical information for staff or patients.
• Data inputting into clinical and administrative systems with data quality in mind.
• Use of SystmOne; maintain equipment records and produce standard reports.

Skills

Typing

Audio typing

Data entry

Confidentiality

Education

NVQ or equivalent

Good level of education

Tools

SystmOne

Microsoft Office

Job description

Main area Administration Grade Band 3 Contract Permanent Hours Full time - 37.5 hours per week (Monday - Friday) Job ref 828-PROVIDE3920 Employer Provide CIC Employer type NHS Site Eastlight House Town Braintree Salary £25,760 - £27,476 pa Salary period Yearly Closing 21/08/2026 23:59

Job Overview

Joining an established administration team, the post holder will provide comprehensive, professional and effective administrative support across the Chelmsford/Maldon/Braintree area. The post holder must display a considerable degree of initiative, possess good judgement and maintain a calm, friendly and efficient manner when dealing with staff, service users, colleagues and visitors. The post holder will be required to work independently using initiative, and applying a high degree of confidentiality to all of their work, whilst ensuring clear communication with all services, teams and colleagues. Applicants have previous administrative experience, including excellent typing skills including audio typing and working in a healthcare setting; experience of using IT systems like SystmOne or relevant IT skills and be able to work on their initiative with minimal supervision.

Main duties of the job

• Providing comprehensive administrative support for clinicians and medical staff.
• Specialist knowledge of a clinical service area or range of services supported by the Administration Support Team.
• Answering queries, progress chasing, task-related problem solving and resolving issues for clinical/medical staff or patients and providing non-clinical advice or information to others.
• Data inputting into clinical and administrative systems and ensuring data quality/accuracy.
• Use of SystmOne. Maintaining equipment records. Producing standard reports from databases.
• Audio Typing.

Working for our organisation

Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services. We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people’s homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England.

Vision

Transforming Lives

Values

Care, Innovation and Compassion

Mission

An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people.

Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+, Ethnic Minority and Men's Networks. We welcome applicants from underrepresented groups.

Person specification

Driving Licence

• Valid driving licence.

Work Related

Essential criteria

• 2 years administrative experience.
• Proven ability to manage busy workload and general administrative support.

Desirable criteria

• 2 years NHS administrative experience.
• SystmOne knowledge.

Qualifications

Essential criteria

• NVQ or equivalent.
• Good level of education.

Desirable criteria

• Competent in Microsoft office to intermediate level.

Experience

Essential criteria

• Proven experience in office environment.

Desirable criteria

• Previous experience in a health care setting.

We are committed to equal opportunities, flexible working practices and the National Living Wage.

< h3>Successful Applicant h3>

You will be required to bring all your documentation to your interview to show the recruiting manager and again at your pre-employment appointment with the Recruitment Co-Ordinators. The information that you provide will be treated confidentially. If you fail to provide all of the information, Provide may not be able to fulfil our contractual obligations to you or may be prevented from complying with our legal obligations.