Senior Administration Assistant

NHS; Kingston upon Hull; On-site; GBP 24,000 - 26,000; Full time

Job summary

An opportunity is available for an experienced individual to join the Hull Core CAMHS Admin team at NHS. This role involves providing secretarial support to Consultant Psychiatrists while assisting in the daily administrative tasks necessary for efficient healthcare delivery. Ideal candidates will have strong organisational and communication skills, as well as a commitment to high-quality service delivery.

Benefits

Enhanced leave package

Health and wellbeing support

Qualifications

• Advanced knowledge of office procedures and tasks.
• Experience with MS Office applications.
• Ability to plan and prioritise effectively.

Responsibilities

• Provide medical secretarial support to Consultant Psychiatrists.
• Process referrals and minute meetings.
• Supervise and train less experienced staff.

Skills

Organisational skills

Communication skills

Attention to detail

Education

Three or more GCSE/O Levels including English and Maths

Level 2 customer service or business administration qualification

Level 2 IT qualification

Tools

Microsoft Office

Lorenzo patient data system

Job description

Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HTFT would not be able to issue a Certificate of Sponsorship for this role.

Are you looking for a career opportunity that provides new skills, knowledge and experiences? An opportunity has arisen for an experienced, enthusiastic and highly motivated individual to join Hull Core CAMHS Admin team. The role includes secretarial support to Consultant Psychiatrists and administration support to the wider team.

Candidates must be organised and able to work to tight deadlines, whilst maintaining accuracy and attention to detail. Excellent communication skills and a friendly, approachable nature are essential for this role, especially during telephone contact with patients, staff and the general public.

Main duties of the job

The main duties of the role includes providing medical secretarial support to Consultant Psychiatrists and administrative support across Core CAMHS as directed by the Admin Team Lead.

As part of the role, you will be required to process referrals on our electronic patient record systems (System one) and organise and minute meetings. You will utilise Outlook calendar scheduling and monitor inboxes. You will support with data collection and completion, compiling spread sheets, arranging appointments and the ordering of equipment and materials when required.

You will also be responsible for supervising and training less experienced staff.

The post holder will work as an essential member of the Core CAMHS admin team and support in delivering an effective, efficient, responsive and high-quality service.

• To provide administrative support to clinical teams / Consultant Psychiatrists / Clinical & Service Managers and support services team within standard administrative procedures and contribute to the planning and development of the service.
• Develop, implement and improve office policies and procedures.
• To induct and mentor/supervise less experienced staff, overseeing and delegating tasks as required.
• To co-ordinate the work of clinicians.

About us

We are an award winning and CQC rated good health and social care Trust delivering integrated services across Hull, East and North Yorkshire. Find out more on our website

We are a forward thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care.

We are proud to score above or equal to the average for all NHS People Promise theme areas demonstrating our commitment to improve the experience of working in the NHS for everyone. Wherever you work we know you will receive a warm welcome and all the support you'll need to get you started.

We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.

Work life balance is about having influence and flexibility over when, where and how you work. If the work pattern for this role does not meet your needs, we welcome an application and are happy to discuss working arrangements that differ from those advertised.

We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support.

From city to countryside, market towns to moors you'll find a place to call home including some of the most affordable places to live in the UK.

Find out more and search live jobs.

Job responsibilities

For further information with regard to this vacancy please see the attached Job Description and Person Specification.

Person Specification

Qualifications and Knowledge

• Advanced knowledge of office procedures and work tasks
• Three or more GCSE /O Levels (or equivalent) and must include English and Maths
• Advanced keyboard skills: RSA/OCR III or equivalent/Advanced ECDL
• Level 2 customer service or business administration qualification or equivalent.
• Level 2 IT qualification or equivalent.

Experience

• Experience of using a range of MS Office applications e.g. Word, Excel, Outlook etc
• Demonstrable experience of practice and procedures relevant to the area of work.
• Experience of inputting data into systems and maintaining records
• Experience of Lorenzo patient data system
• Team player
• Able to plan and prioritise effectively and efficiently
• Motivate and engage others
• Light physical effort required for lifting stationery, files, sitting at a keyboard.
• Ability to commute between sites

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£24,625 to £25,674 a yearper annum pro rata