Senior Admin Officer (Full Time) (Permanent) - REN15190

Renfrewshire Valuation Joint Board; Paisley; Presencial; GBP 26.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

35 hour working week

Flexible working where possible

Pension scheme

Descripción de la vacante

Renfrewshire Valuation Joint Board is seeking a Senior Admin Officer to support Admin Managers in delivering efficient clerical services for the valuation roll, council tax, and electoral register. You will supervise clerical staff and operate a range of in-house systems to ensure accuracy and compliance.

The role requires experience with administrative tasks, MS Office, and knowledge of electoral/valuation processes.

Formación

• Experience performing a wide range of administrative tasks using word processing, spreadsheets and databases.
• Working knowledge of electoral and valuation management systems is essential.
• Strong organisational, communication and customer service skills are required.
• Ability to work under pressure to strict deadlines and prioritise workloads.

Responsabilidades

• Provide clerical support to Admin Managers and supervise clerical staff as required.
• Maintain valuation roll, council tax list and electoral register within established parameters.
• Identify and implement process improvements to improve quality and efficiency.

Conocimientos

Administrative tasks

Microsoft Office

Organisational skills

Communication skills

Customer service

Educación

SVQ Level 3 in Administration

Herramientas

Electoral management system

Valuation management system

Descripción del empleo

Advert

RENFREWSHIRE VALUATION JOINT BOARD

Renfrewshire Valuation Joint Board is an independent public authority, established in accordance with The Valuation Joint Boards (Scotland) Order 1995. The Joint Board is responsible for providing professional valuation and electoral registration services within the jurisdictions of Renfrewshire, East Renfrewshire, and Inverclyde Councils. This encompasses the compilation and maintenance of Valuation Rolls, Council Tax Valuation Lists, and Registers of Electors.

Our Mission

Our primary goal is to deliver high quality, effective, and responsive services to all stakeholders, ensuring accuracy, reliability, and professionalism in every aspect of our work.

Role Overview: Senior Admin Officer

The Senior Admin Officer will be responsible for providing support to the Admin Managers in the effective delivery of the administrative service, carrying out a comprehensive range of clerical work of a responsible nature associated with the compilation and maintenance of the Valuation Roll, Council Tax Valuation List and Electoral Register and working within well-established parameters. You will also assist the Admin Managers in the supervision of Clerical Assistants in the preparation and maintenance of the valuation roll, council tax list and electoral register.

Some of the key tasks will include; provide clerical support to the Admin Managers and be responsible for day-to-day supervision, task allocation and prioritisation of workload for clerical staff. This includes involvement in first line absence reporting in line with the Board's Managing Absence Policy, performance monitoring, as well as discipline and grievance procedures. You will also operate a range of in-house computer systems including the electoral management system, the non-domestic valuation and council tax valuation systems and assist in the identification, investigation and implementation of new work practices to improve the quality and efficiency of the clerical team and/or deal with changes to electoral legislation.

Person Specification

• Applicants must have experience of performing a wide range of administrative tasks and using a range of software packages for word processing, spreadsheets and databases.
• Working knowledge of the Board's electoral and valuation management systems are essential as well as of the electoral registration process.
• Organisational, communication and customer service skills are essential.
• Essential you can prove ability to work under pressure to strict deadlines and be able to prioritise workloads.
• Applicant must also be self‑motivated, flexible to meet service demands and be able to work well independently as well as part of the team.
• The ability to work under pressure to strict legislative timetables is also essential.
• Desirable to have an SVQ Level 3 or equivalent in an Administration related subject, experience of working within an office environment and of utilising Microsoft Office.
• Experience of supervising staff as well as having well developed literacy and numeracy skills are desirable as well as being a car owner with the ability to use a car for business use.

Benefits of Working with RVJB

• Supportive working environment, encouraging skill development and growth.
• 35 hour working week and a modern approach to work, offering a flexible first approach where possible to requests from our employees to how they work.
• Family friendly policies - including flexible working and leave.
• Access to flexitime and an Employee Benefits Platform.
• Generous leave package, covering annual and public holidays.
• Training and development opportunities.
• Enrolment in the award‑winning Strathclyde Pension Fund local government pension scheme.
• Occupational sick pay.

Equality and Recruitment Process

RVJB is committed to equality of opportunity and operates a guaranteed interview scheme for applicants who have a disability, provided all essential criteria are met.

Preferred candidates will be required to complete a Level 1 Disclosure check, prior to a formal offer of employment being made.

All candidates must provide proof of their right to work in the UK, and any employment offer is conditional upon verification of documentary evidence before commencement. Further information can be found here: https://www.gov.uk/prove-right-to-work.

Overseas Criminal Records Check - this is required where applicants born outside the UK (Scotland, England, Wales and Northern Ireland) or who have lived or worked outside the UK for a continuous period of three months in the past 10 years. Applicants are responsible for providing evidence of the Overseas Criminal Record check. The check must be translated into English and should come from the police, judicial authority, government department or home embassy of the country or countries concerned. The check must include an official statement confirming that the applicant does not have any history of or pending criminal record proceedings. Checks may be carried out to authenticate the documents provided. Please note, Renfrewshire Valuation Joint Board does not offer Visa sponsorship.

Further Information and Application Process

For further details regarding this post, please email [e-mail] or contact Helen Whiteside on 0141 487 0627.

Closing date for applications: WEDNESDAY 28TH OCTOBER 2026