Senior Accounts Receivable Assistant

Manchester University NHS Foundation Trust; Urmston; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading NHS Trust in the UK is seeking a Senior Accounts Receivable Assistant to support the Accounts Receivable Manager in minimizing bad debt. Responsibilities include managing customer accounts, negotiating repayment arrangements, and ensuring compliance with Trust financial policies. The ideal candidate will have experience in accounts receivable, strong communication skills, and an ability to analyze data effectively. The role involves working collaboratively to resolve discrepancies and ensure timely debt repayment.

Qualifications

• Experience in accounts receivable or similar roles.
• Ability to manage customer accounts effectively.
• Familiarity with financial legislation and Trust policies.

Responsibilities

• Support the Accounts Receivable Manager with debt collection.
• Monitor specific debtor accounts and recovery methods.
• Issue reminders and statements to customers.
• Build relationships and negotiate repayment terms.

Skills

Chasing debtors

Communication skills

Negotiation skills

Data analysis

Job description

The Senior Accounts Receivable Assistant is responsible for supporting the Accounts Receivable Manager to minimise bad debt through chasing NHS and associated debtors, ensuring prompt payment of invoices to achieve targets, in accordance with Company Credit Management Policies, practices and procedures.

The post holder will be responsible for monitoring of specific Debtor accounts and for the collection of nominated debts, ensuring that the recovery methods used are appropriate to the individual customer’s circumstance and are in accordance with the Trust’s Financial Standing and other relevant legislation.

Issue reminder letters and statements to customers, manage Customer accounts, working in a proactive manner to collect monies owed to the Trust effectively and efficiently using all forms of communication; e.g. telephone calls, letters and E-mail.

Build professional working relationships with customers, negotiate and discuss with patients and customers to ensure timely repayment of debt, calculate and issue repayment arrangements to customers needing to pay by instalments, monitor instalment repayments, investigate discrepancies and queries relating to patient and customer accounts, analyse data and information with a view to resolving complex discrepancies and disputes, liaise with other Trust Departments and outside agencies to investigate and resolve queries and disputes relating to patients and customers’ accounts.

MFT is one of the largest NHS Trust in England with a turnover of over £3bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

For further details / informal visits contact: Name: Paul Magorrian, Job title: Accounts Receivable Manager, Email address: [e-mail], Telephone number: 07769181365